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  • Posted: Aug 6, 2025
    Deadline: Not specified
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  • The Road Accident Fund is a state insurer established by statute, it provides insurance cover to all drivers of motor vehicles in South Africa in respect of liability incurred or damage caused as a result of a traffic collision. Liability incurred in relation to property damage (such as damage to vehicles, buildings, vehicle contents) is excluded from cover.
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    Officer: Finance

    Key Performance Areas

    Management of claims payment process.

    • Verify and approve payments in line with DOA by confirming the accuracy, validity, completeness and existence of a payment by inspecting supporting documentation to confirm the following:
    • Payee to the trigger and supporting documents (per above)
    • Banking details for both the trigger document and any supporting documents
    • Amounts through verification of supporting documents
    • Payment is not a duplicate by ensuring the financial enquiry reports are attached to the EA as supporting documents of payment
    • Elimination of duplicate payments through implementation of effective internal controls
    • Attend to and resolve queries timeously
    • Maintain and develop good relations with claimants, attorneys, firms and colleagues

    Financial Management

    • implementation of and adherence to financial management principles to ensure valid, accurate and complete processing of Claims payments
    • Appropriate implementation of and adherence to applicable Policies and procedures
    • Interrogate supporting payment documents for accuracy, validity and completeness
    • Continuous improvement in internal controls in relation to claims Payment Approval process
    • Check completeness and accuracy of batch reports

    Reporting

    • Contribute to Weekly reporting on Flash Stats
    • Daily reporting on queries that could not be resolved
    • Daily reporting of non-compliance
    • Daily reporting on stakeholder queries
    • Attend and contribute to Monthly staff meetings in the regions
    • Produce monthly reports for claims management

    Monitoring and Evaluation.

    • Adhere to the effectiveness in terms of service delivery of claims payment function
    • Report on non-compliance with the RAF claims payments, processes and procedures
    • Deal with queries and ensure that they are resolved timeously

    General Administration

    • Identify training and development needs for self
    • Compliance with company policies and procedures
    • Assist in inducting new employees into the division
    • Ensure that all administrative functions related to the role is executed

    Qualifications

    • NQF 7 (bachelor's degree or Advanced Diploma) in Commerce/Financial Accounting/Accounting related qualification 

    Experience

    • Relevant 3 years’ experience in a financial environment

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Road Accident Fund on careers.raf.co.za to apply

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