Officer Market Research (Distribution) NW at Eskom Communications

Minimum Requirements
Qualification(s):

• National Diploma/National N Diploma in Finance/Accounting/Statistics at NQF6 with 240 credits

Related Minimum Experience:

• 3 years’ Experience in Business planning and market research environment 

Skills and Competencies
Behavioural 

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership 

• Team player
• Coaching
• Mentoring
• Developing
• Managing teams

Knowledge

• Understand energy market environment 
• Application of various marketing information systems

Skills

• Good interpersonal, customer relations 
• Market research and analytical 
• Project management 
• Negotiation 
• Communication 
• Planning and organisational 
• Computer literacy

Key Responsibilities

• Manage the measurement of customer satisfaction.
• Manage market research in the business unit’s strategic market sectors.
• Provide input into research processes.
• Identify and develop measurement instruments.
• Provide input in developing medium- and long-term business plans.
• Provide a competition analysis function.
• Support the development of new business opportunities.
• Develop research specifications and negotiate service provider contracts.