Current Opportunities at Eskom Communications

Minimum Requirements

Qualification(s):

• National Diploma / National N Diploma in Information Management / Information Technology at NQF 6 with 240 credits.

Related Minimum Experience:

• 3 Years related experience in IT/IM environment with relevant business knowledge.

Skills and Competencies

• Leadership
• Influence various levels of management

Behavioral

• Integrity
• Professionalism
• Customer focused
• Honesty
• Self-motivated
• Interpersonal skills
• Ability to work under pressure and deadlines
• Team player
• Coaching

Knowledge

• Understanding the business processes knowledge
• Information technology knowledge
• Application delivery and management processes knowledge
• Business operations management knowledge
• Business process design knowledge
• Infrastructure operations and information management elements knowledge

Skill

• Analytical skills
• Communication and presentation skills
• Facilitation skills
• People skills
• Customer liaison skills
• Relationship building skills
• Problem solving skills
• Conflict handling skills
• Negotiation skills

Key Responsibilities

• Liaise with customers through onsite engagements.
• Implement Service Level Agreements (SLA’s) in the business.
• Managing projects in the execution of information technology (IT) solutions.
• Monitor services delivered.

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Minimum Requirements
Qualification(s):

• BSc/ B Eng in Engineering at NQF8 with 480 credits
• Professional Registration Body: Engineering Counsil of South Africa (ECSA) as a Candidate Engineer

Related Minimum Experience:

• 2 years Technical experience, engineering related technologies

Skills and Competencies
Leadership

• Entrepreneurial Mind-set
• Ability to build effective relationship
• Coaching and Mentoring

Behavioral

• Strong drive to learn
• Results and delivery focused
• Integrity
• Professionalism
• Safety Consciousness

Knowledge

• Technology
• Design Codes and Standards
• Engineering theory
• Relevant processes, procedures, policies, guidelines and legislation

Skill

• Engineering design
• Technical problem solving
• Analytical
• Cost Analysis, economic evaluation
• Communication
• Presentation
• Technical report writing 

Key Responsibilities

• Execute design work
• Contribute to the integrity of asset base
• Deliver Standardised outputs
• Perform technical studies 
• Consult on discipline related issues

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Minimum Requirements
Qualification(s)

• Grade 12 with Languages plus a Certificate in Secretarial Studies/ Administration/Human Resources at NQF4 with 120 credits

Related Minimum Experience

• 2 Secretarial or administration related experience

Skills and Competencies
Leadership

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Behavioral

• Integrity
• Professionalism
• Trustworthiness
• Honesty

Knowledge

• Eskom policies and procedures
• Systems, Applications and Products (SAP) system
• Documentation management and control

Skill

• Computer Literacy
• Sound interpersonal
• Administrative

Key Responsibilities

• Provide secretarial and administrative support services.
• Provide a one stop customer/client service.
• Provide general office administration.
• Process data from information systems

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Minimum Requirements

• Trade Certificate Electrical (Light/Heavy Current) at NQF 4 with
• 120 Credits

Related Minimum Experience:

• 2 years Electrical experience

Skills and Competencies

Leadership

• Coaching
• Mentoring
• Team player
• Developing

Behavioral

• Integrity
• Honesty
• Trust worthiness
• Professionalism
• Professionalism

Knowledge

• Plant, equipment
• Local operating procedures requirements
• Certificate to execute maintenance according to HV Plant Certification requirements
• Planning procedures
• Operating procedures
• Switchgear maintenance according to HV Plant Certification requirements
• Work site requirements
• ORHVS and OHS act

Skill

• Organizing and planning skills
• Computer literacy and analytical skills
• Communication skills
• Co-ordinating skills

Key Responsibilities

• Operating Service HV Plant
• Maintenance
• Inspections
• Mentoring and coaching
• Safety
• Environment
• Documentation and Configuration Management
• Non outage related activities and Condition Monitoring

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Minimum Requirements
Qualification(s):

• National Diploma/National N Diploma in Finance/Accounting/Statistics at NQF6 with 240 credits

Related Minimum Experience:

• 3 years’ Experience in Business planning and market research environment 

Skills and Competencies
Behavioural 

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership 

• Team player
• Coaching
• Mentoring
• Developing
• Managing teams

Knowledge

• Understand energy market environment 
• Application of various marketing information systems

Skills

• Good interpersonal, customer relations 
• Market research and analytical 
• Project management 
• Negotiation 
• Communication 
• Planning and organisational 
• Computer literacy

Key Responsibilities

• Manage the measurement of customer satisfaction.
• Manage market research in the business unit’s strategic market sectors.
• Provide input into research processes.
• Identify and develop measurement instruments.
• Provide input in developing medium- and long-term business plans.
• Provide a competition analysis function.
• Support the development of new business opportunities.
• Develop research specifications and negotiate service provider contracts. 

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Minimum Requirements

Qualification(s):

• National Diploma in Business Management/ Marketing/ Communication/ Commerce at NQF6 with 120 credits

Experience:

• 2 Years related minimum experience in working with customers and customer relations.

Skills and Competencies

Behavioral:

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership:

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge:

• Computer knowledge: Excel
• Process knowledge (Direct Customer)
• Eskom product knowledge

Skills:

• Auditing skills
• Communication skills
• Attention to details
• People skills
• Ability to deal with stressful situations

Key Responsibilities

• Daily workflow operational activities.
• Advisory and product support.
• Reporting.
• Maintenance.
• Training.
   

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Minimum Requirements
Qualification(s):

• Grade 12/NCV4/NSC3/N3 and languages/ Basic understanding of electricity Diploma/Certificate Low-voltage official at NQF4 with 120 credits

Related Minimum Experience:

• 2 years’ Experience in Basic understanding of electricity

Skills and Competencies

Behavioural 

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership

• Team player
• Coaching
• Mentoring
• Developing
• Motivating teams

Knowledge 

• Thorough understanding of customer service and marketing theory
• Understanding business processes
• Understanding Eskom business

Skills

• Relationship building 
• Functional and technical 
• Problem solving
• Analytical 
• Negotiation 
• Communication 

Key Responsibilities

Performance Areas (summary of functional outputs):

• Develop and implement strategic marketing plans for the region. 
• Manage energy and non-energy promotions and advertising. 
• Manage and direct marketing products and service delivery.
• Manage the development of energy and non-energy products and services.

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Minimum Requirements

Qualification(s)

• Trade Certificate Electrical at NQF 4 with 120 Credits

Experience

• 4 years’ Technical/Plant Management experience

Skills and Competencies

Behavioural

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership

• Coaching
• Mentoring
• Team player
• Developing

Knowledge

• Planning procedures
• Operating procedures
• Switchgear maintenance according to HV Plant certification requirements
• Work site requirements
• ORHVS and OHS act
• Plant equipment
• Local operating procedures requirements

Skill

• Communication
• Co-ordinating
• Computer literacy and analytical skills
• Certificate to execute maintenance according to HV Plant Verification requirements
• Organising and planning skills

Attributes

• Maintenance
• Operating service HV Plant
• Repairs/breakdown service
• Mentoring and coaching
• Safety
• Advisory services
• Documentation and configuration management
• Environmental

Key Responsibilities

• Supervise and carry out power line inspection, hardware defect repairs, servitude maintenance and operating
• Fault investigation
• Supervise and carry out power line emergency restoration tasks
• Compliance to Safety, Health and Environmental Policies
• Mentoring and Coaching

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Minimum Requirements

Qualification(s):

• National Diploma/National N Diploma in Electrical/Mechanical/ Electromechanical/Industrial Engineering/Data Science at NQF6 with 240 credits.

Related Minimum Experience:

• 3 years’ Experience in the energy services environment, retail and engineering

Skills and Competencies

Behavioural 

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership 

• Team player
• Coaching
• Motivating teams
• Mentoring
• Developing

Knowledge

• Organisational processes
• Product development
• Technologies
• Energy management and analysis
• Business operations tariffs
• Electrotechnology
• Customised pricing agreements/customer incentive schemes

Skills

• Customer service orientation 
• Professional selling 
• Time management
• Space and element heating
• Water heating
• Project management competitor analysis 
• Financial 
• Inter-personal interaction 
• Communication 

Key Responsibilities

• Provide energy and load management advisory service.
• Facilitate the acceptability and implementation of energy projects/programmes.
• Provide stakeholder management.
• Promote energy efficient and demand side management projects and programmes.

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Minimum Requirements

Qualification(s):

• National Diploma Quality Management or Business Administration

Related Minimum Experience:

• 3 years
• Knowledge on Quality Management Systems Auditing

Skills and Competencies

Behavourial

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge

• Quality Management Systems (ISO 9001)
• Quality Management Systems Auditing

Skill

• Accuracy
• Communication (verbal and written)
• Computer literacy
• Customer Service
• Facilitation
• Problem Solving

Key Responsibilities

• Consult and develop an and coordinate management systems audit programme
• Audit and perform internal auditing
• Maintain a quality audit Program by
• Maintain quality risk program
• Identify and evaluate the risks for the management systems audit programme
• Report on the audit programme performance