Re-advert Service Agent Customer Acquire (Workflow Control) Distribution Bloemfontein at Eskom Communications

Minimum Requirements

Qualification(s):

• National Diploma in Business Management/ Marketing/ Communication/ Commerce at NQF6 with 120 credits

Experience:

• 2 Years related minimum experience in working with customers and customer relations.

Skills and Competencies

Behavioral:

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership:

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge:

• Computer knowledge: Excel
• Process knowledge (Direct Customer)
• Eskom product knowledge

Skills:

• Auditing skills
• Communication skills
• Attention to details
• People skills
• Ability to deal with stressful situations

Key Responsibilities

• Daily workflow operational activities.
• Advisory and product support.
• Reporting.
• Maintenance.
• Training.