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  • Posted: Mar 5, 2025
    Deadline: Not specified
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  • Eskom generates approximately 95% of the electricity used in South Africa and approximately 45% of the electricity used in Africa. Eskom generates, transmits and distributes electricity to industrial, mining, commercial, agricultural and residential customers and redistributors. Additional power stations and major power lines are being built to meet rising e...
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    Service Representative Customer Service Area (Distribution) Delareyville

    Minimum Requirements
    Qualification(s):

    • Grade 12/NCV4/NSC3/N3 and languages/ Basic understanding of electricity Diploma/Certificate Low-voltage official at NQF4 with 120 credits

    Related Minimum Experience:

    • 2 years’ Experience in Basic understanding of electricity

    Skills and Competencies

    Behavioural 

    • Integrity
    • Honesty
    • Trustworthiness
    • Professionalism

    Leadership

    • Team player
    • Coaching
    • Mentoring
    • Developing
    • Motivating teams

    Knowledge 

    • Thorough understanding of customer service and marketing theory
    • Understanding business processes
    • Understanding Eskom business

    Skills

    • Relationship building 
    • Functional and technical 
    • Problem solving
    • Analytical 
    • Negotiation 
    • Communication 

    Key Responsibilities

    Performance Areas (summary of functional outputs):

    • Develop and implement strategic marketing plans for the region. 
    • Manage energy and non-energy promotions and advertising. 
    • Manage and direct marketing products and service delivery.
    • Manage the development of energy and non-energy products and services.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Eskom Communications on secapps.eskom.co.za to apply

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