Officer: Merchant Services Logistics at Capitec Bank

Purpose Statement

• To execute the end-to-end logistics processes relating to Merchant Services Card Machines and mPOS devices.
• To maintain Card Machine and mPOS device stock details and enable the bank to determine and track location of devices.

Experience

Minimum:-

• 1 – 2 years in a Logistics role 

Ideal:-

• 2+ years in a Logistics role 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Logistics or Commerce

Knowledge

Minimum:-

• Principles of customer service
• Logistics and Stock management processes
• Vendor engagement

Ideal:- 

• Card Machine / Transactional environment
• Stock management
• Supplier engagement
• Asset tracking systems

Capitec Bank products, systems and processes

Systems: 

• Postilion (Including TermApp Framework)
• Postilion Office (including MAS)
• S-track

Processes: 

• Merchant Administration General Rules
• Lost & Stolen Card Machines
• Merchant Pricing Policy (including annexures)
• Monitoring of POS Terminal Banking report
• Merchant Administration Stock Management
• Merchant TermApp Framework configuration
• Termapp Recon Report

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Planning, organising and coordination skills
• Problem solving skills

Conditions of Employment

• Clear criminal and credit record