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  • Posted: Nov 11, 2021
    Deadline: Not specified
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  • Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.


    Read more about this company

     

    OMF IT Junior Service Desk Agent (Fixed Term Contract)

    Job Description

    This role provides immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

    • The administrator flows standardised processes and provides administrative support in line with normal business functioning.
    • Delivers on daily production standards and adheres to service and quality standards.
    • Provides an indirect service to customers and intermediates.
    • Responds to immediate requirements within procedure.
    • Uses standard administrative techniques to co ordinate own work.
    • Product and process knowledge in different areas may differ but basic skills remain the same.
    • Moderate (intermediate) to high level of technical knowledge.
    • Partially multi skilled across product and process relevant to the business area."

    Method of Application

    Interested and qualified? Go to Old Mutual on oldmutual.wd3.myworkdayjobs.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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