On Demand Analytics Planner at takealot.com

Your responsibilities will include:

Inventory Planning; Management (50%)

• Monitor inventory levels and manage the replenishment process to maintain continuous product availability across dark stores
• Analyse sales data and inventory reports to forecast needs and adjust inventory levels accordingly
• Coordinate and execute weekly cycle counts and investigations for stock discrepancies
• Act as primary point of contact for dark stores regarding missing, damaged, or expired stock issues
• Manage returns processing, ensuring accurate scheduling based on store requests and operational requirements
• Develop strategies to minimise waste and markdowns whilst improving inventory turnover

Data Analysis; Business Intelligence (30%)

• Create and maintain business reports, dashboards, and alerts using BI tools (Looker and Knime)
• Extract, manipulate, and analyse data using SQL to provide actionable insights for stakeholders
• Verify data quality and ensure adherence to required standards across all reporting structures
• Model data for analysis and develop performance metrics for inventory and operational efficiency
• Collaborate with internal stakeholders to understand their reporting and data analysis needs

Process Optimisation; Problem-Solving (20%)

• Identify systematic inefficiencies and recommend process improvements
• Manage workflows for order processing, including file uploads, batch scheduling, and WMS coordination
• Escalate and manage tickets between distribution centres and stores for operational discrepancies
• Participate in cross-functional team meetings to discuss operational issues and develop solutions
• Drive continuous improvement initiatives across planning and operational processes

Attributes:

• Essential: Strong SQL skills for database querying and data manipulation
• Essential: Proficiency with BI tools (Power BI, Looker, Qlik, or similar)
• Essential: Advanced knowledge of Microsoft Office Suite/Google Workspace (particularly Excel/Sheets)
• Working knowledge of inventory management systems and WMS platforms
• Experience with customer service platforms (Zendesk or similar) advantageous
• Familiarity with GBQ (Google BigQuery) preferred

Qualifications and Experience:

• Bachelor’s Degree in Commerce, Business Management, Information Systems, Supply Chain Management, or related field
• 1-3 years of experience in inventory management, retail planning, business analysis, or related roles
• Experience within e-commerce, retail, or quick commerce environments highly advantageous
• Proven track record of working with inventory management systems and data analysis tools

We seek to Employ an Extraordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING