Onboarding & Process Engineer – Global Markets Business Management at Absa Group Limited (Absa)

Job Description

Key Responsibilities:

Process Mapping & Optimization:

• Analyze, document, and improve end-to-end business processes within Global Markets.
• Identify inefficiencies and propose solutions to streamline workflows.

Onboarding Support:

• Partner with central onboarding teams to ensure smooth client and employee onboarding.
• Develop and maintain onboarding frameworks and checklists to reduce friction and improve turnaround times.

Stakeholder Engagement:

• Collaborate with asset class business managers, sales & trading, operations, and technology teams to align processes with strategic objectives.

Governance & Reporting:

• Maintain accurate process documentation and provide regular updates on improvement initiatives.

Continuous Improvement:

• Drive automation opportunities and leverage technology to enhance operational resilience.

Required Competencies & Skills:

• Strong business analysis skills with experience in process mapping and re-engineering.
• Familiarity with Global Markets products and operations (FX, Fixed Income, Equities, Derivatives).
• Excellent problem-solving and analytical abilities.
• Ability to manage multiple priorities and deliver under tight deadlines.
• Strong communication and stakeholder management skills.
• Proficiency in business analyst tools such as Visio or similar process modeling software.
• Knowledge of onboarding processes and regulatory requirements is advantageous.

Qualifications & Experience:

• Bachelor’s degree in Finance, Business, or related field.
• 3–5 years’ experience in business analysis, process engineering, or operations within financial services.
• Exposure to Global Markets environment preferred.
• Onboarding experience (client or procurement) is a plus.

Why Join Us?

• Be part of a high-performing team driving operational excellence in a dynamic Global Markets environment.
• Opportunity to influence and shape processes that impact the entire business.
• Collaborative culture with strong focus on innovation and continuous improvement.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 21, 2026