Online Picker - Tokai (New Store) at Dis-Chem Pharmacies

Job Description

• Dis-Chem Pharmacies has an exciting opportunity available for an Online Picker for their New Store in Tokai. The main function of the role is to assist in maintaining the effective in store operation of the Dis-Chem Online Store Click and Collect System by ensuring the efficient and accurate picking and packing of stock in line with Dis-Chem standard operational procedures, requirements and customer needs.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Minimum of 1 years’ experience in a relevant retail environment
• Computer literate – MS Office and Internet browser administration

Job Specifications:

• Assist Online Administrator in keeping accurate records of all Click and Collect orders received, picked, packed and released to customer.
• Report any system issues as per Dis-Chem standard operating procedures.
• Report ‘out of stock’ lines to the Online Administrator.
• Ensure all orders are correctly picked and packed as per picking slip to avoid any customer discrepancies.
• Ensure customer orders are ready for collection before the customer visits the store to collect their goods purchased.
• Execute all purchases based on standard and consistent Dis-Chem operating procedures.
• Maintain operational standards throughout the picking & packing process.
• Assist with weighing and shipping of orders.
• Transfer shipped parcels into storage area and assist loading boxes into Courier vehicles upon request.
• Resolve any customer queries in the fastest most appropriate way possible.
• Inform management of any customer discrepancies as soon as possible to enhance customer satisfaction.

Competencies:
Essential:

• Interpersonal Skills
• Exceptional communication and active listening skills
• Customer service skills
• Attention to detail
• Quality Orientated
• Problem solving skills
• Patient, honest and trustworthy
• Time management and accountability
• Self-Managed

Advantageous:

• Understand basic of Online shopping (e-Commerce) in South Africa
• Bilingual

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport
• South African citizen
• Clear credit and criminal records
• Physical demands include walking and standing, kneeling, pushing and pulling objects, lift and move objects, repetitive bending

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 31 August 2026