Onsite Technician at Cummins Inc.

About the job
Description

• We are looking for a talented ONSITE TECHNICIAN to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in JOHANNESBURG, GAUTENG, SOUTH AFRICA .

In this role, you will make an impact in the following ways:

• Acts as the technical specialist and primary customer support contact to singly diagnose and complete repairs to products at a single customer site.
• Independently performs diagnostics and completes repairs on equipment at customer site.
• Maintains productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtime.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens & escalates unresolved issues to product specialists / Supervisor.
• Coaches on preventative maintenance and/or repairs completed by more experienced technicians and/or customer technicians; may provide work direction to others; may review repair plans, parts and tool lists, etc.
• Manages parts and spares inventory at the work site.

Qualifications

To be successful in this role you will need the following:

• Apprentice Certified Power Generation and/or Engine Technician.
• Vocational diploma from relevant technical institution (Preferred).
• Current relevant electrical certification (optional).
• Locally valid driving permit.

Job SERVICE

• Primary Location South Africa-Gauteng-Johannesburg-South Africa, Johannesburg, Bridal Veil Rd Office