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  • Posted: Mar 25, 2026
    Deadline: Apr 7, 2026
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  • Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum. We are specialists in long and short-term insurance, asset management, savings, investments, healthcare administration, health risk management, employee benefits and reward...
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    Operational Control & Oversight Analyst

    Role Purpose    

    • The Operations Oversight and Control Analyst is responsible for supporting the operational integrity of the Personal Share Portfolio (PSP) platform within Momentum Wealth. The role focuses on ensuring accurate trade processing, reconciliation of cash and holdings, oversight of external providers, and maintaining high levels of data integrity across the investment platform.
    • This role requires a strong understanding of investment administration, stockbroking processes, and platform operations to ensure efficient processing, accurate reporting, and adherence to regulatory and operational controls. The successful candidate will work closely with internal stakeholders, PSP providers, custodians, and service teams to ensure the smooth functioning of PSP administration processes.

    The successful candidate will demonstrate:

    • Strong ownership and accountability for operational accuracy.
    • A control-focused mindset with high attention to detail.
    • The ability to work effectively under pressure and meet deadlines.
    • Curiosity and initiative to investigate operational issues and drive solutions.
    • A commitment to continuous improvement and operational excellence.

    Requirements    

    • Relevant degree in Finance, Investment Management, Financial Markets, Accounting, or a related field.
    • 4 – 7 years’ experience in investment operations, wealth platform administration, stockbroking operations, or investment administration.
    • Experience working with share portfolio administration, trade processing, or reconciliation environments.
    • Good understanding of equities, cash management, corporate actions, and the trade lifecycle.
    • Experience working with investment platforms, broker systems, or fund administration systems.
    • Experience performing reconciliations between internal systems and external providers would be advantageous.
    • Post-graduate qualification or progress toward a professional investment or financial qualification would be advantageous.

    Duties & Responsibilities    

    Operational Oversight & Controls:

    • Monitor key operational risk indicators (e.g. reconciliation breaks, trade failures, late settlements).
    • Perform root cause analysis on recurring operational issues and recommend control enhancements.
    • Support the identification, documentation, and remediation of operational risks and incidents.

    Platform Operations:

    • Support the day-to-day operational management of the Personal Share Portfolio (PSP) platform by ensuring that transactions, workflows, and operational processes are processed accurately and within agreed service levels.
    • Investigate and resolve operational issues, exceptions, or data discrepancies that arise within the platform environment.

    Trade Processing and Portfolio Administration:

    • Facilitate the processing of PSP investment instructions, including investments, withdrawals, and portfolio transactions.
    • Maintain accurate records of portfolio activity, holdings, and cash balances, ensuring that all transactions are processed and recorded correctly.

    Reconciliations and Data Integrity:

    • Perform regular reconciliations of cash balances, security holdings, and transactional activity between internal systems and external PSP providers.
    • Investigate discrepancies, resolve reconciliation breaks, and ensure the accuracy and integrity of portfolio and transaction data.

    Provider and Stakeholder Coordination:

    • Work closely with PSP providers, custodians, brokers, and internal stakeholders to support operational processes and resolve queries or issues.
    • Assist with the onboarding of new providers and maintain effective working relationships to ensure smooth operational collaboration.

    Reporting, Risk and Compliance:

    • Support operational reporting, regulatory requirements, and internal control processes related to PSP administration.
    • Ensure activities comply with relevant policies, procedures, and regulatory requirements while contributing to the ongoing improvement of operational processes.
    • Support internal and external audits by providing operational evidence and analysis.
    • Maintain documentation of key operational controls and procedures.
    • Analyse operational data to identify trends, systemic issues, and opportunities for process improvement.
    • Contribute to management information and dashboards related to platform performance and control effectiveness.
    • The above responsibilities are not exhaustive and may evolve in line with business requirements.

    Competencies    

    • Strong understanding of investment administration and wealth platform operations.
    • Excellent analytical and problem-solving abilities.
    • Strong reconciliation and data analysis capability.
    • High attention to detail and strong control mindset.
    • Ability to manage multiple priorities in a fast-paced operational environment.
    • Strong interpersonal and stakeholder management skills.
    • Ability to investigate operational issues and drive resolution.
    • Strong communication skills with the ability to engage with both internal and external stakeholders.
    • Proactive and solution-oriented approach to operational challenges.

    Technical Skills:

    • Advanced Microsoft Excel skills, including data analysis and reconciliation techniques.
    • Experience working with investment administration platforms or broker systems.
    • Ability to analyse and interpret large data sets.
    • Understanding of trade lifecycle processes including execution, settlement, and corporate actions.

    Closing Date    

    • 2026/03/29

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