First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
Provide support in executing operational activities.
Experience and Qualifications
3 Year industry related Degree
4 to 6 Years related experience
Responsibilities
Manage costs / expenses within approved budget to achieve cost efficiencies
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
Engage with the customers in a professional way as specified in the service standards and ensure customers needs and expectations are understood in dealing with People Processes
Resolve all customer queries efficiently, and within agreed timelines regarding people following people enquiries
Comply with governance in terms of legislative and audit requirements
Manage own development to increase own competencies
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