Operations and Collections Controller at RecruitMyMom

Job Description

• Operating within a scaling logistics provider, this full-time role is essential for driving daily financial control, debit order management, and multi-currency bank allocations. Designed with excellent day-to-day flexibility, this position offers a mostly remote structure with ad-hoc collaboration sessions at the Waterfall/Midrand offices, acting as a key operational anchor reporting directly to the Finance Director. This full-time role is critical for driving the accurate financial control, reconciliation, and reporting of the collections ecosystem.

Key Responsibilities

• Cashflow & Banking Operations: Take full daily ownership of banking systems, managing high-volume allocations, clearing accounts, and processing swift customer refunds.
• Debit Order & Revenue Control: Oversee the integrity, execution, and reconciliation of regular debit order runs to ensure complete revenue assurance.
• Foreign Exchange Administration: Handle transaction processing across international banking platforms, managing forex elements and multi-currency reconciliations.
• System Administration: Maintain absolute data integrity across internal financial workflows, managing daily transaction entries utilizing Swordfish CRM and Xero.
• Administrative Compliance: Deliver meticulous attention to detail across daily operational ledger tasks, identifying and resolving transactional discrepancies timeously.

Requirements

• Education: Bachelor’s Degree in Finance, Accounting, or a closely related field.
• Experience: Minimum of 5 years of financial lead or operational accounting experience. Proven track record in operational accounting, ledger control, or financial administration, specifically within environments handling complex debit order structures and high-volume cash allocations. (ideally within a property, asset management, collections environment)
• Industry Exposure: Solid background working with logistics, freight, supply chain, or courier entities.
• Technical Skills: Sound foundational knowledge of multi-currency transactions, banking platforms, and South African financial reconciliation processes.
• Core Competencies: Exceptional attention to detail, strong administrative capabilities, and the capacity to work autonomously in a distributed team structure.
• Analytical Capabilities: Advanced capability to extract data, manage complex spreadsheets, and convert high-volume transactional data into actionable management information.
• Core Competencies: Exceptional attention to detail under pressure, strong problem-solving abilities, and excellent stakeholder communication skills.
• A relevant postgraduate qualification in accounting or corporate governance.

Required Software Skills

• Xero (or similar cloud-based accounting systems)
• CRM - Swordfish or similar an advantage
• Microsoft Excel - Advanced (including financial reporting tools,complex lookups and data manipulation and models)