Operations Assistant at Imani Business Enterprise

Ref: IBE-OperatonsAssistant

Main Purpose of the job:

To support the smooth and efficient functioning of daily operations. This includes managing administrative tasks, coordinating staff schedules, maintaining inventory, ensuring quality control, and fostering client relationships. By performing these duties, the Operations Assistant helps to ensure that cleaning services are delivered effectively, standards are consistently met, and client satisfaction is maintained.

The Operations Assistant Reports to the Operations Manager.

Key Responsibilities

• Assist the Operations Manager in coordinating and overseeing day-to-day operations.
• Manage schedules, appointments, and communications.
• Prepare and maintain operational documents, records, and reports.
• Support project management tasks, ensuring timely completion and adherence to standards.
• Liaise with various departments to ensure smooth workflow and communication.
• Help in the development and implementation of operational strategies and policies.
• Contribute to process improvement initiatives to enhance operational efficiency.
• Provide administrative support, including data entry, filing, and inventory management.

Qualifications

• Diploma or degree in Business Administration, Operations Management, or Environmental Health. Proven experience in an administrative or operations role is an advantage.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, PowerPoint). Attention to detail and a problem-solving mindset. Ability to work independently and as part of a team.