Operations Compliance Consultant at PPS

Job Advert Summary    

• The Operations Compliance Consultant forms part of the Retail Operations team. A specialist, driving compliance and ensuring departmental compliance adherence. Review, amend, improve, design, document and store compliance processes as well as learning, and develop compliance material. Monitoring daily compliance and developing controls for monthly compliance reporting.  

Minimum Requirements    
Ideal qualifications:

• Bachelor’s Degree - Business Management / Economics / Investments or similar essential.
• Certificate in Compliance would be advantageous.
• Knowledge of financial services industry; investments /LISP/ Asset Management environment.
• Knowledge on all applicable legislation (e.g., FICA/FAIS, FATCA, TCF, POPIA etc.)
• Knowledge and experience in operations/client services / contact centre environment

Ideal experience:

• 2 - 4 years’ experience in a similar role is essential
• Experience within Client Services and Operations environment within the financial services/ LISP/ Asset Management environment is advantageous

Competencies & ideal personality attributes:

• Client Centricity
• Effective Communication skills (written and verbal)
• Analytical thinking
• Problem solving
• Attention to detail
• Building and maintaining relationships
• Planning and organising
• Resilience
• Team success
• Performance and Results driven

Systems knowledge:

• Systems knowledge on MS Office:
• Excellent knowledge in MS Excel, MS Word, and MS Teams
• Proficient in Power BI, Flexcube, Visio (or similar)
• Fully competent in a CRM system

Duties and Responsibilities    

• Review, amend, improve, design, document and store compliance processes including all FICA, ATM and Compliance BAU material, as well as learning and Develop compliance material.
• Documented controls and RMCP, Standards and Processes.
• Pro-active responses to any BAU Compliance concerns or Operational deviations.
• Monitor daily FICA and ATM alerts and put in place controls for identifying and reporting.
• All Compliance alerts and controls being attended to accurately and appropriately.
• Monthly Compliance report errors to be submitted to Group Compliance.
• Identify opportunities to participate in PPSI Compliance initiatives and define and drive outcomes.
• Ensure the Individuals, Operational teams, and departmental compliance adherence.

Deadline:22nd May,2026