Operations Controller - SAB Mafikeng Depot at The South African Breweries (SAB)

Key roles and responsibilities:

Warehouse Management

• Ensure compliance to 5's Standard within and around Warehouse Operation and show results evolution
• Cascade all Global policies and ensure compliance to them
• Implement and design the management cycle e.g. Business Descriptions, SLA's, Process Maps, KPI Indicators and ensure compliance with all warehouse staff and show results evolution
• Develop and continuously validate SOPs through management routines by using tools and ensure understanding by all warehouse employees (LnA, SCLOWD)
• Team rooms managed and updated through routine meetings to solve problems and drive performance
• Develop and maintain MCRS/MCL routines and track adherence there off 
• Use problem solving tools e.g. 5 WHY, Abnormality Reports, SIC, OPLs, RACI's, OWD's, PDCA's, etc. to develop action plans to show improvement on PI's and KPI's
• Cascade KPI's and PI's to individual warehouse employee level, standardize the KPI/PI achievements and monitor individual targets
• Ensure adherence to best practice generation process and execute approved projects and show result evolution 
• Make use of GOP's linked to warehouse KPS'S and insure 75% score is achieved
• Utilize GAPA and PDCA for chronic abnormality's and execute actions derived from analysis

Inventory

• Ensure daily compliance of inventory counts
• Ensure compliance to inventory policy and use management tools to close gaps
• Ensure compliance to Quality Policy and use management tools to close gaps
• Manage the process on how to destroy and write off obsolete product in compliance with legal/environmental requirements
• Identify the root cause of inventory count variances and put action plans in place through problem solving tools to improve Inventory accuracy KPI
• Reduce Supply Chain Overheads through the utilization of problem-solving tools and management of stock age KPI's
• Track and trend all operating variances within in the warehouse and utilize management tools to improve results

Layout Implementation

• Ensure adherence to the layout in line of certain warehouse activities e.g. Empties zone; Refusal zone; Order Picking zone; Repack zone; Finished Goods zone
• Track and manage warehouse management tools to ensure ABC compliance
• Trough MCL routine track compliance to all safety related processes within the warehouse
• Track and trend ABC compliance to realize warehouse efficiencies, Time and Motion studies and show Results evolution

Loading & Unloading Activities

• Track loading/unloading productivity and show results evolution
• Implement and monitor load scheduling
• Utilize Management tools to diagnose and address route cause
• Ensure load verification is taking place for departure and returns on T1 and T2

Improve Quality Standards

• Manage, track and trend 1. warehouse cleanliness, 2. pest control schedule adherence, 3. cross contamination from non-food grade chemicals, 4. daily temperature control and 5. product exposure
• Ensure 75% Compliance to the Global Warehouse GOP
• Implement and adhere to a  Location-Based Inventory System to identify stored product
• Execute Action Plan to address the Stock Age Index KPI
• Track and trend %HL near to be blocked as a PI
• Ensure adherence to blocking standards on non conforming inventory
• Track, trend and manage sorting processes to reduce MBFU% and to improve sorting productivity by utilizing management tools
• Track and trend broken cases by operator, picker and sorter to develop action plan to improve total breakage costs
• Create a quality induction programme and ensure 100% compliance on training to warehouse staff
• Track, trend and manage the distribution returns policy to ensure alignment with the quality policy
• Track, trend and manage repacking operation to conform to quality standards and to improve repacking productivity

Picking Standards

• Ensure adherence to the standardized picking process and ensure compliance through management routines that ensure a safe and productive process
• Insure Picking area has a productive ergonomic layout that allows zero-man machine interactions
• Create and monitor picking KPI's/Pi's Case/Per man Hour, Replenishment adherence

Sorting Standards

• Sorting Guideline adherence & targets met -Sorting resources planned, trained & quality bottle sorting performed. Random bottle sorting inspection performed daily, gaps identified & action plans implemented
• Ensure sorting area has a productive ergonomic layout that allows zero man machine interactions
• Create and monitor sorting KPI's/Pi's CA's/Per man Hour, show positive brewery MBFU evolution

Productivity & Capacity Managed

• Ensure 75% Compliance to the Warehouse Labour Productivity GOP to improve the KPI
• Design and maintain sizing simulator to address optimal Labour and equipment resourcing
• Allocate and assign Labour activities utilizing the SKAP tool
• Develop and Manage the Warehouse Capacity Utilization model to improve Warehouse efficiency
• Implement and manage waste plan and recycling operation by type of material: paper/carton, plastic by type: PET, PS, PP etc.,metal–aluminium, iron, etc., glass, food remains, other types, unrecyclable
• Manage TCT and there are actions plans visible to improve it and it is also measured in Loading/Unloading and Replenishment

Safe Warehouse Practices

• Ensure & maintain a safe warehouse operation driving awareness and compliance to all the relevant safety blocks

Minimum requirements:

• 3 year relevant diploma/degree
• 3+ years Warehouse and or logistics experience advantageous
• Highly level computer user (MS Office, Oasis, Handheld devices)
• SAP proficient
• Good interpersonal skills / builds good relationships
• Superior planning ability
• Ability to work under pressure
• Good verbal and communication skills
• Good self-management practices
• Strong achievement orientation
• Ability to adapt to and implement change effectively
• Excellent coaching capability