Operations Coordinator at RecruitMyMom

Job Description

• This is a remote position.
• A market leader within the recycling environment is looking for a highly organised and hands-on remote Operations Coordinator to support daily site and operational activities. You will play a key role in coordinating truck movements, monitoring collections and deliveries, and ensuring drivers, sites, and internal teams are aligned to keep operations running smoothly and on schedule.
• This is a full-time remote position offering flexible working hours. Whilst this is a remote position, the employee must be available to attend meetings in Cape Town if required.

Key Responsibilities
Operations & Truck Coordination

• Schedule daily truck movements for collections, deliveries, and site requirements
• Monitor and track trucks throughout the day using tracking systems and driver updates
• Proactively chase drivers for progress updates, ETAs, and completion confirmations
• Adjust schedules in response to site changes, breakdowns, or operational delays
• Ensure materials are collected, delivered, or processed according to operational plans

Driver & Site Liaison

• Maintain regular communication with drivers regarding routes, site access, and instructions
• Proactively resolve on-the-ground operational issues quickly and efficiently
• Escalate risks or delays that may impact site productivity or customer commitments

Administration & Reporting

• Maintain accurate records of truck movements, loads, and completion times
• Track missed collections, delays, and operational issues
• Prepare daily operational updates and basic performance reports
• Ensure documentation is completed and filed correctly

Credit Control

• Follow up on any outstanding overdue payments with customers

Requirements

• Tertiary qualification in Supply Chain a distinct advantage
• Previous experience in an operations coordination role (construction, building materials, waste, or recycling an added advantage)
• Strong scheduling, tracking, and follow-up skills
• Experience coordinating drivers, vehicles, or site-based operations
• Confident communicator, able to follow up firmly and professionally
• Strong organisational and time management skills
• Experience in using tracking systems, spreadsheets, and operational tools