Operations Coordinator.REG KIM.Airport Operations (Airport Management)(P41001) at Airports Company South Africa

Job Description

Operations Coordinator

• An exciting opportunity exists at Kimberley Airport for a dedicated Operations Coordinator in the Operations Management division.

Key Performance Outputs

The successful candidate, reporting to the Senior Operations Coordination will be responsible for the following:

• Manage capacity through coordinating infrastructure maintenance and development projects to achieve a high level of infrastructure availability in a safe operating environment.
• Provide view and make recommendations in terms of impact and availability of infrastructure across all operational areas.
• Monitoring construction activities and the impact thereof on operational requirements, safety standards, security standards and service levels.
• Detect, proactively monitor and manage events (deviation from the norm) in collaboration with other departments and implement remedial action.
• Ensure business continuity during emergency situations (Phase 3 - crash/highjack).
• Monitor and manage process and system efficiency within operations (queuing and processing times) and recommend/implement remedial action where needed.
• Take overall responsibility for the results of ASQ and QMS surveys and define corrective action where required Analyse information to identify trends to ensure process and system efficiency.
• Ensure compliance to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices.
• Ensure effective and regular communication of new statutory regulations, organisational standards, policies and procedures to ensure full awareness amongst stakeholders.
• Ensure that operations are executed in accordance with existing contract (SLA).
• Participate in people development initiatives such as performance management, succession planning, talent management etc. to ensure team performance meet required standards. 
• Provide detailed incident reports as required in terms of ACSA policies and procedures.
• Coordinate resources to ensure maximum resource availability (resource uptime) and most effective allocation and coordination of resources.
• Direct and coordinate stakeholders to ensure passengers are processed efficiently.
• Build, support and maintain healthy diverse internal (peers, unions, team) as well as external (service providers etc.) relationships and implement remedial actions required to ensure achievement of organisational goals.
• Participate in the compilation of annual operational budgets and monitoring of expenditure against budget and amendments to forecast if needed.
• Identify cost-saving initiatives within area of control.

Technical Skills and Experience

The following skills and experience or the equivalent of such, will be required: 

• The successful candidate must have a valid Matric (Grade 12) qualification.
• Relevant Certificate in Airport Operations Recommended.
• Relevant Diploma is Essential.
• Relevant Degree is Recommended.
• 4 years’ experience in Airport Operations or relevant Operations is essential.
• Basic Knowledge of Microsoft Office packages.
• Code B driver's license.

Competencies

• Business Acumen.
• Contract Management.
• Analytical skills.
• Report writing.
• Problem solving.
• Good communication skills.
• Project Management.
• Planning and organising.
• Negotiation skills.
• Interpersonal skills.
• Results orientated.
• Adapting and responding to change.
• Decision making.
• Critical thinking.
• Persuade and influencing.
• Fast knowledge on immigration, customs and port health laws.
• ACI service standards.
• IATA standards.
• ICAO Annexures.