Airports Company South Africa was formed in 1993 as a public company and, although majority owned by the South African Government, is legally and financially autonomous and operates under commercial law. Over the years, the company has transformed a fragmented, infrastructural parastatal into a focused, customer driven, efficient and commercially successful ...
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Job Description
Key Performance Output
The successful candidate will be reporting to the Lead Faculties, and will be responsible but not limited to the following:
- Contribute to the development and execution of the Academy’s business plan.
- Drive revenue growth through strategic key account management and stakeholder engagement.
- Partner with Business Development to develop and execute key account sales plans.
- Manage Aviation Security training related projects to ensure timely and cost-effective execution.
- Build and maintain strong relationships with key clients and partners.
- Develop, monitor and report on performance metrics to inform decision-making.
- Ensure compliance with relevant laws, regulations, and industry standards, impacting Aviation Security training programs.
- Develop and implement risk mitigation strategies and compliance initiatives.
- Design and deliver Aviation Security training programs across various formats.
- Conduct training needs analyses to identify skill gaps and learning priorities.
- Gather and analyse feedback to enhance training delivery and content.
- Customize dashboards and reports for internal and external stakeholders.
Technical Skills and Experience
The following skills and experience will be required:
- National Diploma (NQF Level 6) in Facilitator Training is essential.
- Bachelor’s Degree (NQF Level 7) in Human Resources Development/Industrial Psychology/Business Administration (Relevant Core Area: Aviation Security) is Advantageous
- 4 years operational experience in Training Facilitator/ Human Resources Development/Learning and Development (Relevant Core Area: Aviation Security) is essential.
- 2 years operational experience in Key Account Management is essential.
- Accredited by the Civil Aviation Authority (CAA) to Train in chosen specialist area Aviation Security
- Registration as SDF / Moderator / Assessor
- MS Office at intermediate level.
- HRMIS is essential
- Code B; Motor vehicle licence is essential
Competencies
- Analytical Thinking
- Relationship Building
- Planning and Organising
- Conflict Management
- Project Management
- Communication and Presentation
go to method of application »
Job Description
Key Performance Output
The successful candidate will be reporting to the Lead Faculties, and will be responsible but not limited to the following:
- Contribute to the development and execution of the Academy’s business plan.
- Drive revenue growth through strategic key account management and stakeholder engagement.
- Partner with Business Development to develop and execute key account sales plans.
- Manage Airport Rescue & Fire Fighting training related projects to ensure timely and cost-effective execution.
- Build and maintain strong relationships with key clients and partners.
- Develop, monitor and report on performance metrics to inform decision-making.
- Ensure compliance with relevant laws, regulations, and industry standards, impacting Airport Rescue & Fire Fighting training programs.
- Develop and implement risk mitigation strategies and compliance initiatives.
- Design and deliver Airport Rescue & Fire Fighting training programs across various formats.
- Conduct training needs analyses to identify skill gaps and learning priorities.
- Gather and analyse feedback to enhance training delivery and content.
- Customize dashboards and reports for internal and external stakeholders.
Technical Skills and Experience
The following skills and experience will be required:
- National Diploma (NQF Level 6) in Facilitator Training is essential.
- Bachelor’s Degree (NQF Level 7) in Human Resources Development/Industrial Psychology/Business Administration (Relevant Core Area: Airport Rescue & Fire Fighting) is Advantageous
- 4 years operational experience in Training Facilitator/ Human Resources Development/Learning and Development (Relevant Core Area: Airport Rescue & Fire Fighting) is essential.
- 2 years operational experience in Key Account Management is essential.
- Accredited by the Civil Aviation Authority (CAA) to Train in chosen specialist area Airport Rescue & Fire Fighting
- Registration as SDF / Moderator / Assessor
- MS Office at intermediate level.
- HRMIS is essential
- Code B; Motor vehicle licence is essential
Competencies
- Analytical Thinking
- Relationship Building
- Planning and Organising
- Conflict Management
- Project Management
- Communication and Presentation
go to method of application »
Job Description
Key Performance Output
The successful candidate will be reporting to the Lead Faculties, and will be responsible but not limited to the following:
- Contribute to the development and execution of the Academy’s business plan.
- Drive revenue growth through strategic key account management and stakeholder engagement.
- Partner with Business Development to develop and execute key account sales plans.
- Manage Airport Operations training related projects to ensure timely and cost-effective execution.
- Build and maintain strong relationships with key clients and partners.
- Develop, monitor and report on performance metrics to inform decision-making.
- Ensure compliance with relevant laws, regulations, and industry standards, impacting Airport Operations training programs.
- Develop and implement risk mitigation strategies and compliance initiatives.
- Design and deliver Airport Operations training programs across various formats.
- Conduct training needs analyses to identify skill gaps and learning priorities.
- Gather and analyse feedback to enhance training delivery and content.
- Customize dashboards and reports for internal and external stakeholders.
Technical Skills and Experience
The following skills and experience will be required:
- National Diploma (NQF Level 6) in Facilitator Training is essential.
- Bachelor’s Degree (NQF Level 7) in Human Resources Development/Industrial Psychology/Business Administration (Relevant Core Area: Airport Operations) is Advantageous
- 4 years operational experience in Training Facilitator/ Human Resources Development/Learning and Development (Relevant Core Area: Airport Operations) is essential.
- 2 years operational experience in Key Account Management is essential.
- Accredited by the Civil Aviation Authority (CAA) to Train in chosen specialist area Airport Operations
- Registration as SDF / Moderator / Assessor
- MS Office at intermediate level.
- HRMIS is essential
- Code B; Motor vehicle licence is essential
Competencies
- Analytical Thinking
- Relationship Building
- Planning and Organising
- Conflict Management
- Project Management
- Communication and Presentation
go to method of application »
Job Description
Key Performance Output
The successful candidate will be reporting to the Manager Operational Planning, and will be responsible but not limited to the following:
- Monitor stakeholder compliance across all PBA processes including AMC representatives.
- Ensure daily operational plans are completed, review quality, critical information is communicated, and according to agreed standards.
- Verify and update procedures for continuous improvement.
- Ensuring execution of the AMC decisions, monitor implementation and resolution of the event.
- Ensure a culture of real time monitoring in the AMC, monitor relevant systems to detect events that may cause delays to the PBA process across the airport as a whole.
- Identify solutions and escalate challenges within specific focus areas to the correct level in the organisation to ensure that it is timely addressed.
- Management of real time capacity for exceptional circumstances (events/weather related).
- Facilitate efficient communication across functions (or organizational boundaries) for all AMC related processes including information dissemination.
- Participate in cross functional/ organisational communication including information sharing to the AMC in order to manage and analyse events effectively.
- Compile reports and indicate deviations on published procedures and regulations.
- Produce monthly management reports through the analysis and trending of operational activities and data to provide business intelligence for decision making.
- Managing the Company’s risk exposure and minimize liability through identifying, implementing, and maintaining risk control measures.
- Accountable for operational team performance through effective management within policies and procedures to ensure achievement of standards/objectives.
- Provide input to the performance management of all Internal and external REPS and engage operational managers when needed.
- Conduct trial and simulations as well as techniques to optimise assets utilisation.
- Monitor airside, terminal, and landside service providers performance through engaging and supporting the service providers to achieve and exceed agreed service levels in adherence to the SLA contractual agreements.
- Approve works notification processes, influence, and monitor projects and maintenance works in order to reduce impact on Passenger, Aircraft, Baggage operations.
- Ensure the operational plans and resource allocations are accurate and that they meet the operational demands.
- Highlight the impact of festive periods and big events on the operation and ensure the resource plans are modified accordingly.
Technical Skills and Experience
The following skills and experience or the equivalent of such will be required:
- Bachelor’s Degree (3 years - 360 credits) in Business Management is essential.
- 5 years aviation operational experience is essential.
- 2 years experience in operations is essential.
- Intermediate knowledge of MS Office.
Competencies
- Assertive
- Networking
- Influencing
- Problem solving
- Interpersonal relationships
- Rule following
- Leading others
- Results driven
- Planning and organising
- Negotiating
- Attention to detail
- Conflict Management
- Decisive
- Coping with pressure
- Business acumen
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Job Description
Tradesman Aid – Electrical Maintenance
- An exciting opportunity exists at Kimberley Airport for an individual to fulfil the Tradesman Aid Electrical Maintenance role within the Operations Management Division.
Key Performance Outputs
The successful candidate will be reporting to the Manager Maintenance Engineering, and will be responsible for but not limited to the following:
- Complete defined audits, monitor processes and adherence to standards.
- Safely execute planned and unplanned maintenance activities.
- Assist Electrician with infrastructure maintenance and routine inspections as and when required.
- Manage tools and keep register of tools issued to Electrician.
- Provide input into maintenance planning, scheduling, and execution of the assets.
- Adhere to relevant statutory/legislative regulations, SOP’s, operational standards, policies, and practices.
- Liaise and engage with internal stakeholders to ensure effective and efficient operations.
- Provide input into all relevant reports.
- Identify and report possible efficiency enhancements and initiatives to ensure resource savings.
- Engage with relevant Stakeholders on report findings.
Technical Skills and Experience
The following skills and experience, or the equivalent of such, will be required:
- Senior Certificate (Grade 12)
- A minimum 1-year relevant experience within electrical maintenance is recommended.
- Code B driver’s license will be advantageous.
- Basic MS Office
Competencies
- Communication
- Planning and Organising
- Attention to detail
- Action Orientated
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Job Description
Operations Coordinator
- An exciting opportunity exists at Kimberley Airport for a dedicated Operations Coordinator in the Operations Management division.
Key Performance Outputs
The successful candidate, reporting to the Senior Operations Coordination will be responsible for the following:
- Manage capacity through coordinating infrastructure maintenance and development projects to achieve a high level of infrastructure availability in a safe operating environment.
- Provide view and make recommendations in terms of impact and availability of infrastructure across all operational areas.
- Monitoring construction activities and the impact thereof on operational requirements, safety standards, security standards and service levels.
- Detect, proactively monitor and manage events (deviation from the norm) in collaboration with other departments and implement remedial action.
- Ensure business continuity during emergency situations (Phase 3 - crash/highjack).
- Monitor and manage process and system efficiency within operations (queuing and processing times) and recommend/implement remedial action where needed.
- Take overall responsibility for the results of ASQ and QMS surveys and define corrective action where required Analyse information to identify trends to ensure process and system efficiency.
- Ensure compliance to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices.
- Ensure effective and regular communication of new statutory regulations, organisational standards, policies and procedures to ensure full awareness amongst stakeholders.
- Ensure that operations are executed in accordance with existing contract (SLA).
- Participate in people development initiatives such as performance management, succession planning, talent management etc. to ensure team performance meet required standards.
- Provide detailed incident reports as required in terms of ACSA policies and procedures.
- Coordinate resources to ensure maximum resource availability (resource uptime) and most effective allocation and coordination of resources.
- Direct and coordinate stakeholders to ensure passengers are processed efficiently.
- Build, support and maintain healthy diverse internal (peers, unions, team) as well as external (service providers etc.) relationships and implement remedial actions required to ensure achievement of organisational goals.
- Participate in the compilation of annual operational budgets and monitoring of expenditure against budget and amendments to forecast if needed.
- Identify cost-saving initiatives within area of control.
Technical Skills and Experience
The following skills and experience or the equivalent of such, will be required:
- The successful candidate must have a valid Matric (Grade 12) qualification.
- Relevant Certificate in Airport Operations Recommended.
- Relevant Diploma is Essential.
- Relevant Degree is Recommended.
- 4 years’ experience in Airport Operations or relevant Operations is essential.
- Basic Knowledge of Microsoft Office packages.
- Code B driver's license.
Competencies
- Business Acumen.
- Contract Management.
- Analytical skills.
- Report writing.
- Problem solving.
- Good communication skills.
- Project Management.
- Planning and organising.
- Negotiation skills.
- Interpersonal skills.
- Results orientated.
- Adapting and responding to change.
- Decision making.
- Critical thinking.
- Persuade and influencing.
- Fast knowledge on immigration, customs and port health laws.
- ACI service standards.
- IATA standards.
- ICAO Annexures.
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Job Description
Key performance outputs
The successful candidate reporting to the Manager Maintenance, will be responsible for but not limited to the following:
- Plan, schedule, and supervise / co-ordinate team activities
- Ensure contractors work in a safe manner.
- Monitor service providers' daily activities according to Service Level Agreement (SLA) and report deviances
- Ensure compliance to relevant statutory and legislative regulations, Standard Operating Procedures (SOP's), operational standards, policies, and practices.
- Mitigate risk to limit injuries.
- Manage operational risks related to relevant area.
- Conduct regular inspections of the environment and implement remedial action.
- Respond to occurrences, incidents, and accidents in a timely manner.
- Coordinate maintenance schedules.
- Carry out maintenance activities according to maintenance plan as well as ad-hoc activities.
- Report on safety / risk / operational deviances.
- Inspect and monitor infrastructure according to maintenance schedules.
- Implement remedial actions where required.
Technical skills and Experience
The challenges posed by this position require the successful candidate to have the following:
- The successful candidate must have a valid Matric (Grade 12) qualification
- A minimum of 3 years’ operational experience in Maintenance is essential.
- 1 year Supervisory experience is essential.
- Basic knowledge of Microsoft Office packages
- Code B Driver’s license would be advantageous.
Competences
- Attention to Detail
- Communication
- Coping under Pressure
- Customer Service Orientation
- Monitoring and Evaluating
- Planning and Organising
- Team Leadership
go to method of application »
Job Description
Key Performance Output
The successful candidate will be reporting to the Manager Maintenance and Engineering, and will be responsible for but not limited to the following:
- Participate in root cause analysis.
- Complete defined audits, monitor processes and adherence to standards.
- Execute safe planned and unplanned maintenance activities.
- Assist with infrastructure maintenance and routine inspections as and when required.
- Consult and give support in commissioning and testing of assets.
- Provide insight into studies on upgrades/replacements of assets.
- Provide input into maintenance planning, scheduling and execution of the assets.
- Adhere to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices.
- Liaison and engage with internal stakeholders to ensure effective and efficient operations.
- Provide input into all relevant reports.
- Identify and report possible efficiency enhancements and initiatives to ensure resource savings.
- Engage with relevant Stakeholders on report findings.
Technical Skills and Experience
The following skills and experience will be required:
- National Senior Certificate (Grade 12) is essential.
Competencies
- Basic MS Office
- Adhering to Instructions and Procedures
- Communication
- English Proficiency
- Interpersonal Skills
- Listening skills
- Results Driven
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Job Description
Key Performance Output
The successful candidate, reporting to the Technician Civil Maintenance will be responsible for the following:
- Perform daily cleaning duties in a timeous manner.
- Adhere to relevant statutory and legislative regulations, Standard Operating Procedures (SOP's), operational standards, policies and practices.
- Support others in carrying out cleaning activities as well as ad hoc requests.
- Inspect equipment and take remedial action.
- Ensure a high standard of personal hygiene, appearance and general cleanliness in line with statutory and Company regulations.
- Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals.
- Assist in other maintenance activities as requested and instructed by the surface Maintenance Department Head
- Implement remedial actions where required.
Technical Skills and Experience
The following skills and experience or the equivalent of such will be required:
- MS office- Basic
- Be in possession of a valid Senior Certificate (Matric)
Competencies
- Communicates well (Verbal and Written)
- Adhering to Instructions and Procedures
- English Proficiency
- Interpersonal skills
- Listening Skills
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Job Description
General Assistant Trolleys
- An exciting vacancy exists at Kimberley Airport for a General Assistant Trolleys within the Operations Management division.
Key Performance Output
The successful candidate will be reporting to the Charge hand Trolleys, and will be responsible but not limited to the following:
- Indicate unserviceable equipment to relevant stakeholders.
- Day to day deployment of equipment.
- Safeguarding of assets.
- Adhere to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices.
- Mitigation of risk to limit injuries.
- Managing the company's risk exposure through identifying, implementing and maintaining risk control measures to minimise company's liability.
- Compile and submit general operational constraints reports.
- Report on trolley stock levels.
- Counting of trolleys as required.
- Liaison and engage with internal stakeholders to ensure effective and efficient operations.
- Engage and assist customers when required.
- Planning of resources in terms of demand and supply.
- Monitor resources to ensure operational needs are met
Technical Skills and Experience
The following skills and experience or the equivalent of such will be required:
- National Senior Certificate is essential.
- Code B driver’s license is advantageous.
- 1 - 3 years’ Business operational experience is recommended.
Competencies
- Communication.
- Planning and organising
- Rule following
- Interpersonal skills
- Action orientated.
go to method of application »
Job Description
Key Performance Outputs
The successful candidate, reporting to the Local Airport Manager will be responsible for the following:
- Facilitate and regulate capacity for each process and manage any pressure points in terms of passenger and aircraft flow.
- Provide view and make recommendations in terms of impact and availability of infrastructure Follow up on all reported non-compliance to ensure remedial action has been taken.
- Responsible for airport (landside & terminal) capacity through coordinating infrastructure maintenance and development projects.
- Management of real time capacity for exceptional circumstances (events/weather related)
- Adhere to relevant statutory/legislative regulations, SOP’s, operational standards and policies & practices
- Ensure all resource allocation models are adhered to achieve the required service standards.
- Manage results of all surveys (ASQ, QMS, Compliance) and define corrective action where required.
- Monitor and manage process and system efficiency within airport operations (queuing and processing times) and recommend/implement remedial action where needed.
- Manage employee development initiatives
- Stakeholder and Relationship Management
- Oversee Landside & Terminal Operations
Technical Skills and Experience
The following skills and experience or the equivalent of such, will be required:
- The successful candidate must have a relevant 3 year’s bachelor’s degree.
- The candidate must possess 5 years of Operational experience in Airport Operations.
- Supervisory experience of 3 years is essential.
- 3 years of Airline Operations experience is recommended for this role.
- Code B Drivers License is essential
- Intermediate Knowledge and experience of Microsoft Office applications.
Competencies
- Good Communication
- Attention to Detail
- Problem Solving
- Analytical Skills
- Decision making
- Critical thinking
- Contract Management
go to method of application »
Job Description
Key Performance Outputs
The successful candidate, reporting to the Manager Maintenance Engineering, will be responsible for the following:
- Input into maintenance planning, scheduling and execution of the asset.
- Provide input into the development of maintenance planning programme and execution thereof.
- Utilisation of enterprise asset management system.
- Ensure implementation of continuous improvement of the equipment/infrastructure.
- Adhere to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices.
- Conduct continuous Audit and quality control (activities and contractual) and implement remedial action where required.
- Determine, as part of cross-functional team, evaluation criteria and participate in evaluation and award of bids / tenders received.
- Provide Input into allocated budget.
- Identify and report possible efficiency enhancements and initiatives to ensure resource savings.
- Provide relevant and specialised technical support in area of expertise to relevant stakeholders to ensure achievement of objectives.
Technical Skills and Experience
The challenges posed by this position require the successful candidate to have the following skills and experience:
- Diploma in Civil Engineering is essential.
- 3 years operational experience in Infrastructure Maintenance.
- Code B driver's license is required.
- Basic Proficiency and working knowledge of Microsoft Office packages.
Competencies
- Leadership
- Analytical Thinking
- Communication
- Interpersonal skills
- Planning and organizing
go to method of application »
Job Description
Key Performance Output
The successful candidate will be reporting to the Lead Faculties, and will be responsible but not limited to the following:
- Contribute to the development and execution of the Academy’s business plan.
- Drive revenue growth through strategic key account management and stakeholder engagement.
- Partner with Business Development to develop and execute key account sales plans.
- Manage Aviation Safety training related projects to ensure timely and cost-effective execution.
- Build and maintain strong relationships with key clients and partners.
- Develop, monitor and report on performance metrics to inform decision-making.
- Ensure compliance with relevant laws, regulations, and industry standards, impacting Aviation Safety training programs.
- Develop and implement risk mitigation strategies and compliance initiatives.
- Design and deliver Aviation Safety training programs across various formats.
- Conduct training needs analyses to identify skill gaps and learning priorities.
- Gather and analyse feedback to enhance training delivery and content.
- Customize dashboards and reports for internal and external stakeholders.
Technical Skills and Experience
The following skills and experience will be required:
- National Diploma (NQF Level 6) in Facilitator Training is essential.
- Bachelor’s Degree (NQF Level 7) in Human Resources Development/Industrial Psychology/Business Administration (Relevant Core Area: Aviation Safety) is Advantageous
- 4 years operational experience in Training Facilitator/ Human Resources Development/Learning and Development (Relevant Core Area: Aviation Safety) is essential.
- 2 years operational experience in Key Account Management is essential.
- Accredited by the Civil Aviation Authority (CAA) to Train in chosen specialist area Aviation Safety
- Registration as SDF / Moderator / Assessor
- MS Office at intermediate level.
- HRMIS is essential
- Code B; Motor vehicle licence is essential
Competencies
- Analytical Thinking
- Relationship Building
- Planning and Organising
- Conflict Management
- Project Management
- Communication and Presentation
go to method of application »
Job Description
Safety Compliance Officer
- An exciting vacancy exists at Kimberley Airport for Safety Compliance Officer within the Aviation Safety Compliance department.
Key Performance Output
The successful candidate reporting to the Senior Safety Compliance Officer, will be responsible for:
- Implement team operational plans to ensure defined objectives are met
- Ensure compliance to all applicable legislation, international, local and company standards, policies, and procedures
- Conduct compliance inspections, report on and follow-up to ensure that non-conformances/compliance have been addressed.
- Respond to incidents and accidents, conduct preliminary investigation, root cause analysis, and recommend corrective actions.
- Gather and capture information in respect of SHE occurrences, incidents, accidents, and non-conformances.
- Participate in implementation of Safety Campaigns.
- Identify and provide feedback on cost saving initiatives within area of control.
- Build, support and maintain interpersonal and team relationships to ensure stable working environment and achievement of team objectives.
Technical Skills and Experience
The challenges posed by this position require the successful candidate to have the following:
- National Diploma in Safety Management, Environmental management/natural sciences or any other relevant three-year diploma is essential.
- Bachelor’s degree in safety management, Environmental management/natural sciences is recommended
- 1-2 years’ experience in Safety / Environmental / Risk Management / Public Health is essential.
- 1-2 years’ experience in construction Management is recommended
- 2 years’ experience in safety management in an airport is recommended.
- Valid Code B motor vehicle license.
Competencies
- Conflict Management
- Decision Making
- Relationship Building
- Influencing
- Communication
- Problem solving
- Results orientation
- Resilience
- Analytical
- Process Management
- Quality Management
- Contract Management
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Job Description
Key Performance Output
The successful candidate will be reporting to the Senior Flight Data Controller, and will be responsible but not limited to the following:
- Accurately capture air traffic movement data which include aircraft landing, take-off and parking times.
- Monitor all radio frequencies and escalate non-compliance.
- Source estimated time of arrival/departure of various aircraft operators.
- Update flight information display system (FIDS) data to provide passengers and airport users with up-to-date flight information.
- Reconciliation of Air traffic and Navigation Service logs and Airport Management System movements.
- Capture all movements in the Airport Management System.
- Ensure alignment of airline schedule against seasonal slots.
- Generate and distribute a resource plan for next day operational allocations for the purpose of all stakeholders.
- Notify Airport Operations for Apron parking, check-in counters, boarding gates and changes of any resource.
- Responsible for flight allocation schedules and non-scheduled operations.
- Ensure that all non-scheduled flights are allocated to available resources.
- Liaise with Air traffic and Navigation Service (ANS) to manage calculated take-off time (CTOT).
- Manage aircraft changes and take remedial action as and when required.
- Manage and coordinate airport resources. Notify marshalling department of inbound aircraft.
- Adhere to statutory regulations, organisational standards, policies and procedures.
- Report non-compliance and implement corrective actions to ensure compliance.
- Analyse Stakeholder needs and identify improvement initiatives.
- Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals.
- Implement remedial actions where required.
- Manage principles to ensure fair utilisation between airlines.
Technical Skills and Experience
The following skills and experience or the equivalent of such will be required:
- Matric is essential.
- Higher Certificate in Logistics / commercial / operational is essential
- 1-2 years Operational experience in Aeronautical documentation is essential
- 1-year Operational experience in stakeholder management is essential.
- MS Office Intermediate level.
Competencies
- Analytical.
- Problem solving
- Interpersonal relationships.
- Results driven.
- Attention to detail.
- Accuracy.
- Decisive.
- Knowledge of Airport Operations.
- Knowledge of Aviation legislations.
- Statistics.
go to method of application »
Job Description
Key Performance Output
The successful candidate will be reporting to the Manager: Airside Operations, and will be responsible but not limited to the following:
- Facilitate and regulate capacity for each process and manage any pressure points in terms of passenger and aircraft flow.
- Provide view and make recommendations in terms of impact and availability of infrastructure across all operational areas.
- Responsible for airport (landside, airside, terminal) capacity through coordinating infrastructure maintenance and development projects to achieve a high level of infrastructure availability in a safe operating environment.
- Management of real time capacity for exceptional circumstances (events/weather related) in coordination with the AMC.
- Manage planned or unplanned downtime of infrastructure in line with operational demand.
- Perform research to ensure best practice in all processes throughout operations.
- Take the initiative to introduce new concepts for facilitation processes and co-ordinate these requirements with other division within Operations.
- Monitor and provide input into coordination of construction activities and the impact thereof on operational requirements, safety standards, security standards and service levels.
- Ensure all resource allocation models are adhered to achieve the required service standards.
- Manage results of ASQ and QMS surveys and define corrective action where required.
- Analyses of information to identify trends to ensure process and system efficiency.
- Strive for continuous improvement with respect to the end-to-end process on behalf of operations.
- Detect, proactively monitor and manage events (deviation from the norm) in collaboration with other departments and implement remedial action.
- Oversee test and simulate contingencies to mitigate risk on event activities.
- Analyse events and engage for a long-term solution for continuous improvement.
- Ensure business continuity during emergency situations (Phase 3 - crash/highjack).
- Monitor and manage process and system efficiency within terminal operations (queuing and processing times) and recommend/implement remedial action where needed.
- Publish the withdrawing and resuming of infrastructure and services in normal operations.
- Ensure compliance to relevant statutory/legislative regulations, SOP's, operational standards, policies, and practices.
- Adhere to relevant statutory/legislative regulations, SOP's, operational standards, policies, and practices.
- Respond to audit findings and implement appropriate action.
- Ensure remedial actions are implemented timeously to address non-conformances.
- Ensure effective and regular communication of new statutory regulations, organizational standards, policies, and procedures to ensure full awareness amongst stakeholders.
- Conduct compliance audits, report on and follow-up to ensure that non-conformances/compliance have been addressed.
- Participate in Risk assessment for new projects, existing and where there is a change in operation or product.
- Ensure that corrective actions are implemented and closed off in respect of all reported nonconformances, risks and remedial actions.
- Ensure that operations are executed in accordance with existing contract (SLA).
- Collaborate on value generating interventions.
- Support in leveraging customer intelligence to enhance customer experience and contribute to commercial growth.
- Proactively support clients and provide relevant information/guidance regarding airport market.
- Proactively support clients and provide relevant information/guidance regarding airport market Project Management.
- Participate on risk assessment on new projects, existing projects and where there is change in operations or product.
- Monitor the implementation of projects in line with the authorization and relevant regulation.
- Compile final incident and accident investigation reports as per policy requirements.
- Manage people development initiatives such as performance management, succession planning, talent management etc. to ensure team performance meet required standards.
- Plan, schedule and supervise / co-ordinate subordinate activities within processes or services to achieve efficiency and quality goals.
- Assure stable employee relations by managing conflict and creating a positive working environment.
- Provide On-Job HIRA workshop, Safety Management Systems, Safety Induction, Standard Operating Procedures, Work Instructions, and other Safety related training to ACSA Stakeholders.
- Develop and conduct relevant Health and Safety campaigns with the airport community.
- Contribute to consolidation/compilation and submission of final monthly departmental management reports.
- Ensure QMS reports are automated as far as possible to provide the ability to react to operational constraints in real-time.
- Establish a close working relationship with the IT division to ensure that business needs are fully understood and documented.
- Report on expenditures and highlighting areas of material variances.
- Manage resources to ensure maximum resource availability (resource uptime) and most effective allocation and coordination of resources.
- Anticipate trends and patterns to optimise resources and facilitation of future planning.
- Ensure correct amount of physical and manpower resources to support process/ abnormal circumstances.
- Collaborate, direct and coordinate operations stakeholders to ensure passengers and aircraft are processed efficiently.
- Obtain buy-in and approval from stakeholders for new initiatives to improve facilitation of passengers and aircraft.
- Use established forums like the AOC and AOA to obtain synergy and complete co-operation and ownership.
- Build, support and maintain healthy diverse internal (peers, unions, team) as well as external (service providers etc.) relationships and implement remedial actions required to ensure achievement of organisational goals.
- Manage stakeholder QMS results and outcomes.
- Identify cost-saving initiatives within area of control.
- Participate in the compilation of annual operational budgets and monitoring of expenditure against budget and amendments to forecast if needed.
Technical Skills and Experience
The following skills and experience or the equivalent of such will be required:
- Bachelor’s degree (3 years - 360 credits – NQF level 7) - Safety Management / Operation Management/ Risk Management/Business Management or other relevant is essential.
- 5 years’ Airport Operations/Operational equivalent experience is essential.
- 1 year Supervisory experience is essential.
- 2 years Risk management/ Safety experience is advantageous.
- Intermediate knowledge of MS Office.
- Code B; Motor vehicle license.
Competencies
- Business Acumen.
- Contract Management.
- Integrity.
- Conflict Management.
- Relationship Building.
- Leadership.
- Analytical skills.
- Report writing.
- Problem solving.
- Good communication skills.
- Project Management.
- Planning and organising.
- Negotiation skills.
- Interpersonal skills.
- Results orientated.
- Adapting and responding to change.
- Decision making.
- Critical thinking.
- Persuade and influencing.
Method of Application
Use the link(s) below to apply on company website.
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