Operations General Manager at Anglo American

Job Description:

• Ensure consistent application of safety & health principles in all site interactions within and beyond site boundaries to ensure zero harm and elimination of fatalities
• Act as a role model and reinforce a workplace culture where safety and health for the site is paramount
• Authorise on-site teams to challenge and act on unsafe behaviours and conditions without repercussions
• Ensure that safety and health impacts for communities in close proximity from an integral part of site decision-making
• Ensure development of site-specific plans/systems to reduce exposure to site-specific risks
• Ensure on-site operational risk management systems are in place to assess critical risks and monitor effectiveness of critical controls, regularly review priority unwanted events and monitor critical control performance
• Ensure that critical controls are embedded into daily work practices through an effective Work Management process
• Ensure no safety-critical work happens outside of a Work Management process
• Monitor and ensure effectiveness of on-site Safety & Health systems
• Actively assess and ensure that required safety leadership capabilities are in place for all on-site leaders
• Ensure that all on-site teams carry out their safety and operational activities in line with the site configured Operating Model workflow
• Engage in physical safety checks, interventions, coaching and related interactions
• Ensure key performance indicators are in place and analyse data and reports to determine actions
• Ensure deficiencies are actively addressed with comprehensive implementation plans

Operational Planning

• Develop site-specific 5-year plan and 1-year budget in alignment with Group strategy, consistent with Life of Asset plan and making full use of the Operational Planning principles
• Develop, plan and set production and service strategy objectives to close gap to benchmarks and best practices
• Identify constraints and priority bottlenecks to maximise value in the system over the planning horizon using appropriate Operating Model tools
• Define clear process expectations for each of the key value chain processes and functions within an operation
• Ensure that all Group, BU and site-specific programmes of work are effectively integrated into the Operating Master Schedule
• Communicate and cascade plan effectively throughout on-site teams
• Ensure resource levels, including teams, are set appropriate to the plan and schedule
• Ensure the plan addresses issues to deliver Anglo Americans long-term sustainability commitments, including environmental and social performance
• Ensure innovative technologies and digitalised processes are used to maximise, streamline and simplify development and monitoring of performance

Sustainability & Social

• Deliver the sustainability activities set out in the Life of Asset Plan to improve sustainability performance over time. The plan should address the sustainability impacts of any new developments (e.g. expansions, SIB projects, new technologies, etc.), operational impacts (legacy, current and future) and be consistent with the site closure plan
• Deliver the Sustainable Mining Plan commitments as set out in the 5-year plan
• Lead site-specific cross-functional integration on sustainability to manage relevant risks/impacts and implement management plans
• Ensure compliance with environmental and social requirements, including commitments to stakeholders
• Manage environmental and social risks as part of the asset risk management approach in a way that is aligned with Anglo American's purpose and sustainability commitments
• Manage environmental and social opportunities to create an enabling environment for the operation and improve people's lives
• Ensure site operations are in line with site closure plan to hand back the lease of the asset at the asset’s end of life
• Ensure processes are in place to build relationships with key local stakeholders
• Establish site-level local engagement forums
• Identify high-priority engagements to manage external facing risks and opportunities
• Participate in high-impact engagements which create a platform for the GM (within the context of broader stakeholder engagement plan) that establish the GM as the face of Anglo American with local stakeholders
• Ensure alignment of site-specific engagement with long-term BU and Group sustainability initiatives
• Provide feedback to local stakeholders regarding the social and environmental components of the Life of Asset Plan and wider performance as required

People & Teams

• Create a purpose-led, high-performing culture within the operation that is aligned with the company values, is inclusive and promotes diversity
• Act as a role model, visibly lead by example and engage with on-site teams
• Set culture to embrace feedback and empower on-site teams to challenge the status quo and constantly strive for improvements across all aspects of operations
• Ensure that site systems, symbols and leadership behaviours reinforce desired culture and align with Anglo American values
• Clearly communicate the operation’s goals and direction to on-site teams
• Ensure effective employee & contractor management processes are in place
• Ensure all aspects of managing people are applied to both employee and contractor workforces, consistent with the principles of both the Organisation Model and the Operating Model
• Ensure individuals and teams have the authorities and resources (time, people and budget) to perform their tasks in line with the nature/complexity of work and industry efficiency benchmarks
• Ensure performance monitoring processes are in place
• Hold individuals to account in line with their role authority and accountability structures
• Engage effectively with on-site teams on tactical and operational issues to give direction and alignment on operational performance and future changes
• Coordinate and ensure smooth integration, clear interfaces and effective collaboration of Group/BU resources physically located on the operation
• Ensure all members of the workforce have the knowledge and skills to perform their roles

Qualifications:

• Degree in Mining Engineering
• Post graduate studies in management (desirable)
• Mine Manager government competency certificate will be advantageous

Technical Knowledge:

• Key value drivers for processes across full mine-to-market value chain (Endowment, Geosciences, Mine Planning, Mining Extraction, Minerals Processing, Smelting & Refining (where appropriate), Asset Strategy & Reliability, Marketing), safety, sustainability and interdependence of key levers
• Key principles and elements of the Operating Model (Operational Planning, Work Management, and Feedback) and understanding of how to maintain its integrity on site
• Project management fundamentals
• New technologies and their impact on operational activities
• Business improvement tools and techniques
• Mineral types, composition of the ore body and implications for downstream operations

Commercial:

• Commercial/business drivers in mining and processing industry, business performance variability and underlying causes that define subsequent actions
• Financial metrics & budgeting (performance/cost/capital management, value driver analysis)

Management:

• Integration and management of both up- and downstream activities across value chain
• Operational Risk Management techniques and critical controls
• Leadership tools for creating a culture of purpose-led high performance and change
• AA organisation model concepts and principles

Compliance:

• Safety, health and environment, legislative, statutory, regulatory and permitting requirements

Technical Skills: Ability to apply the following skills at a defined level

Operations:

• Development and implementation of integrated solutions to maximise value for the entire mine-to-market value chain to ensure productivity, a safe and sustainable working environment and delivery against plans
• Sustainability impact analysis to establish a culture of full impact decision- making that considers safety and sustainability impacts alongside production impacts
• Business improvement techniques to improve business performance and sustainability
• Interpretation of benchmarks, identification of performance gaps and development of targeted, effective plans to achieve measurable operational improvements
• Identification, structuring, allocation and management of work packages across a portfolio of project activities to effectively delegate to team
• Leading and managing through crises and times of transformation and change

Commercial:

• Identification and rapid capitalisation on business and operational opportunities
• Commercial and business thinking applied to decision-making to generate value
• Business case development, quantifying value and addressing stakeholder requirements
• Contracts management (e.g., supplier management, contract compliance, setting and managing delegated authority, contract performance and warranty management)

Management:

• Negotiation management with regulatory bodies, institutes and business partners
• Identification of key strategic risks and opportunities that could materially impact the operation and implementation of appropriate processes and systems to mitigate/leverage them
• Management in and across different commodity, geographical and socio- political contexts
• Local language skills and appreciation of local culture
• Data analysis and management for decision-making
• Delivery of safe, sustained performance on today's and tomorrow's targets in line with Anglo American burning ambition
• Social process skills are the people skills needed to ensure effective interactions with other people to achieve productive outcomes and build effective relationships. The foundation for social process skills are self-awareness and self-management.

Social Process Skills: Ability to apply the following skills at a defined level

Leadership:

• Team leadership and team membership (Team Process model) to promote accountability and high performance
• Working within and leading diverse and multi-disciplinary teams with integrated and aligned team goals
• Self-awareness to understand how behaviours impact engagement and how people behave in response to management decisions and actions
• Promotion and role modelling of visible, productive leadership behaviours that deliver high performance and foster a climate that is inclusive, collaborative, open to change and where people feel safe to speak up and contribute
• Prediction and preparation for impact of potential changes, decisions or outcomes on the behaviour of the workforce and stakeholders
• Influencing others and motivating them to contribute their part to the achievement of company objectives
• Engagement of the workforce to understand the business environment and the requirement for continuous change and transformation

Engagement:

• Translation of strategy and ambition into tailored messages for individuals/teams
• Active listening and consultation to uncover deep meaning, issues and opportunities
• Communication and presentation with ability to engage and inspire the audience and convey information effectively across boundaries/geographies
• Representation of Anglo American with local stakeholders by acting as the face of Anglo American in high impact engagements
• Effective influencing and management relationships with multiple internal and external stakeholders to achieve required outcomes
• Coaching and development of employees
• Engaging transparently with stakeholders, providing the rationale for decisions, being open to feedback and having difficult conversations in the right manner
• Conflict management and empathy to understand full impact of decisions on a broad range of stakeholders