Operations Manager at Maersk Line

Responsibilities:

Operational Efficiency:

• Ensure the warehouse operations run smoothly and efficiently, optimizing workflows and processes to meet company standards and client expectations.

Team Management:

• Lead and manage the warehouse staff, including hiring, training, and performance evaluation, ensuring that all team members are aligned with the company's goals and objectives.

Customer Service:

• Maintain excellent customer service standards, addressing client inquiries and issues, and ensuring timely and accurate order fulfillment.

Inventory Management:

• Oversee inventory levels, ensuring accuracy and availability, and implementing inventory control systems to prevent discrepancies.

Safety and Compliance:

• Ensure that all warehouse activities comply with safety regulations and industry standards, conducting regular safety audits and training sessions.

Process Improvement:

• Continuously assess and improve warehouse processes, implementing new technologies and best practices to enhance efficiency and productivity.

Financial Management:

• Monitor and manage the warehouse budget, controlling costs and maximizing profitability while maintaining high service levels.

Coordination and Communication:

• Act as a liaison between different departments, ensuring seamless communication and coordination to support overall logistics operations.

Requirements:

• Minimum 5-10 years of experience in logistics and supply chain management.
• Proven track record in managing warehouse and distribution operations.
• Experience in contract logistics is a plus
• Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• A master’s degree or relevant certification (e.g., APICS, CILT) is preferred.
• Proficient in warehouse management systems (WMS) and enterprise resource planning (ERP) systems.
• Familiarity with logistics software and tools

Skills and Competencies:

• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in data analysis and performance metrics.
• Effective communication and interpersonal skills.
• System Knowledge

Other Requirements:

• Ability to work in a fast-paced and dynamic environment.
• Strong organizational and multitasking skills.
• Commitment to continuous improvement and operational excellence.