Current Opportunities at Bidvest International Logistics

Job Purpose    

• It is the responsibility of the Operations Manager to overseeing the Transport related operations, which includes managing staff, ensuring compliance with the safety rules and regulations, and the coordinating of all transportation related activities.

Qualifications & Experience    

• Matric.
• Relevant Degree or Diploma in Transport and / or Logistics.
• A Minimum of 5 years’ Managerial experience within the Road Freight industry.
• Valid Driver's License.
• Intermediate level of competency on Microsoft Office.
• An understanding of the technical / mechanical aspects of the transportation fleet would be beneficial. 

Key Responsibilities    
PLANNING AND ORGANISING

• Responsible for the daily, monthly, and medium-term planning of cargo movement, ensuring that revenue levels and customer service are maximised.   
• Monitor weekly volume forecasts.                                                                       
• Anticipate fluctuations in cargo volumes / revenue to be earned and take necessary corrective action.
• Compile / Manage the budget and Costs for your business unit.
• Ensure safe methods of operating and ensure that staff are trained to the required standards.
• Ensure that equipment is maintained as per the manufacturer’s requirements.

ADMINISTRATION

• Institute, manage and monitor systems and controls.
• Assist with the preparation of annual budgets by consulting and applying various commercial indicators.
• To recommend and motivate Capital purchase requirements of vehicles and equipment in consultation with the Commercial Manager, Business Unit Manager and Director.
• To forecast monthly and year end revenue, expenditure, and profit figures by department.
• Ensure the Division’s TMS data and invoicing is correctly and timeously raised, and all records and controls are maintained.
• To ensure correct purchasing and maximum discount benefits and service from Suppliers of materials and services to the Company.
• Obtain quotes from sub-contractors and submit PODs to clients timeously.
• Meet with suppliers regularly and ensure minutes of meetings are taken and distributed.
• Assist with BIL EC, ISO, SHERQ, RTMS, Client and SQAS audits and requirements.

PROFITABILITY

• Ensure that Profit margins are achieved by professional management and where necessary take corrective action in order that these are maintained.
• Maximise revenue earned by professional management and anticipate and deal with fluctuation in revenue earnings.
• Institute ongoing cost evaluation to ensure profitable rates are maintained and improved without compromising standards of relevant regulations.
• Monitor and control expenditure relative to operational requirements.
• Conduct negotiations of customer contracts under the guidance of the Business Manager.
• Deal with enquiries for potential business professionally.
• Liaise with peers and divisional management to improve synergies within various businesses to BIL.

CUSTOMER SERVICE

• Build and maintain professional relationships with all clients.
• Minimise queries / concerns and resolve them efficiently.
• Ensure that client requirements are communicated and understood at all levels of the operations.
• Liaise directly with the client to ensure standards and requirements are being maintained and improved.
• Advise superiors on clients gained or lost during month and furnish pertinent information such as cost, revenue, volume, profitability etc.
• Meet with clients regularly and ensure minutes are taken and distributed - maintain 98% KPI.

INDUSTRIAL RELATIONS

• Understand the requirements of Labour Legislation and the HR and IR procedures.
• Working knowledge of the LRA and EE Act, together with thorough understanding of the National Bargaining Council agreement relating to Roadfreight.
• Ability to initiate and chair disciplinary hearings.                                                                                          

SAFETY AND QUALITY

• Ensure that the SHERQ program is maintained by the relevant operational staff, in consultation with the SHERQ Manager & Business Unit Manager.
• Ensure that any non-conformances are addressed immediately by way of corrective action plans to prevent a recurrence.
• Ensure that the Business Unit complies with the requirements of OHS Act.
• Implement recommendations from the incidents/accidents investigations to prevent recurrences - ensure R2MS Compliance

Skills & Competencies    

• Strong understanding of the National Bargaining Council Agreement              
• High Customers service levels and previous experience managing multiple client accounts.
• Excellent verbal and written communication skills.
• Excellent Leadership and People Management Skills.
• Ability to multitask and work well under pressure.
• Must possess excellent planning and organizational skills.

Closing Date    
2023/06/19