Operations Relief Agent at FedEx Express

Description

• Admin & Support, Admin & Support Ground Operations, Customer Service, Dispatch, Manifesting, Operations Support, Service Assurance, Special Services Operations, Supply Chain Admin & Support, Supply Chain Operations, Location-based Customer Service, Operational Administration & Support, Reporting, Sort Support & Trace Management
• The job is a fill in job for the operations functions to ensure usiness continuity during peak times, or to manage absenteeism.Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.