Operations Specialist (iBranch) - Umhlanga at Hollywoodbets

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring

• Valid driver’s license.
• 2-3 Years of Administrative Experience in Ops

A Bonus To Have:

• Matric.
• Related Diploma/Degree.

What You’ll Do For The Brand:

• Assist, support and advise Regions on all aspects of iBranch Operations
• Communicate all updates on Policies and Procedures to the Regions
• Assist with marketing, promotions, events and assisting with branding campaigns within the Department from time to time
• Ensuring adequate stock levels of marketing and promotional items within the Regions
• Market research on potential new sites and arrange with all departments to set up promo/events (negotiate with different affiliates for sites/promo etc.)

Management of ROI on all events/promotions

• Work closely with the Compliance Department (getting the contracts signed and understanding the legal aspect of the contracts)
• Reviewing of proposals for all events within the Regions
• Assist with all internal audit queries and liaise directly with the Audit Team – (Weekend mileage report, vehicle tracker vs. time and attendance and call cycle)
• Management of all traffic fines and Kazang Masterfile within the Regions (liaise with the relevant departments)

Daily reporting to Business Partner

• Monitoring and analysing of Reports (Promo tracker, PIP, Booster Analysis, Teams Productivity reports, and ad-hoc reports) and providing feedback and recommendations to the regions
• Finance – Review invoices before the order number is issued and payment is made for promotions/events.  Facilitate monthly regional branding payments 
• Maintaining a database of all branding within regions

Adhoc

• Support regions with training needs and assist with the facilitation and monitoring of the training in the regions
• Will be required to travel from time to time
• Perform other duties as assigned.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

 Closing Date: 09 July 2025