Operations Support Manager at TFG (The Foschini Group)

Key Responsibilities:

• Weekly and monthly feedback to each portfolio of findings and progress in stores.
• Provide exception reporting to VAS & Mobile field management

Measurables across all VAS/hi in this role:

• Leasing performance tracking
• 3rd Party agent performance tracking
• VAS Target generation and tracking, including product specific drives
• Profit allocation Journal calculation
• Brand Exco Pack generation
• Brand hierarchy data maintenance
• Track and report on Excessive VAS enrolment
• Generate Insurance & Media audit and invoicing files for Metrosure, Edge & Tyme
• Track training completion for staff and 3rd party agents
• Calculate and load Hi Turnover splits
• Generate Mobile Stock and Sales Ops performance dashboards

Qualifications and Experience:

• Data Analytics Diploma or 2 years of practical Data Analytics experience
• 3-5 years’ Retail management experience
• Advanced Microsoft Excel skills are essential 
• Knowledge of Mobile product retailing would be an advantage

Skills:

• Organised and thorough 
• Curious and innovative
• Profit and turnover driven 
• Detail oriented