HEINEKEN - the world's most international brewer. It is the leading developer and marketer of premium beer and cider brands. Led by the Heineken® brand, the Group has a portfolio of more than 300 international, regional, local and speciality beers and ciders. We are committed to innovation, long-term brand investment, disciplined sales execution and focused...
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The Operations Controller is responsible for ensuring that the warehouse operations are efficient, effective, and aligned with overall company goals and objectives whilst effectively managing all activities in the Distribution Centre Warehouse relating to Customer Deliveries and the completion of all reasonable tasks.
The incumbent is the designated stand-in for the Logistics Manager (dependent on the size of the DC)
A relevant 1 - 2 Yr Dip / Adv Nat Cert / Special Secondary School (Post School) / 2 Yrs College / Tech College Dip / Vocational Certificates / NVQ 3 / Tech Understanding / A Level (AS plus A2 level) / IBDP - 2 Yr Programme / 'NQF' Level 5 & 6 in Logistics / Supply Chain / Management
Up To 6 Months MINIMUM TOTAL years of RELEVANT experience in FMCG Logistics / Distribution Environment
Proficient in MS Office,
SAP, Strato, Power BI, Success Factors experience beneficial
The ability to work under pressure and meet tight deadlines
Excellent communication skills (both written and oral) and sound presentation skills
The ability to work after hours and / or shifts if necessary
Knowledge of all relevant legislation
Knowledge of customer service principles and practice
Experience in a customer service environment is essential