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  • Posted: Nov 8, 2023
    Deadline: Not specified
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    BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
    Read more about this company

     

    Ops Specialist: Configuration Management

    Key Deliverables / Primary Functions

    • Compile and Distribute Reports to SIM’s 
    • Verify Quality of Information in the CMDB 
    • Participate in The RFC Approval Process for new proposals 
    • Interface with Process Owners and technical support teams 
    • Escalate Inconsistencies in CMDB to relevant support teams 
    • Assist with Training and Awareness of support teams 
    • Review and Audit Data Integrity of the CMDB 
    • Review Activities of team members and on Customer level 
    • Perform Analysis of Data used for Customer reporting 
    • Monitor Process Activities in the environment  

    Core Functional Skills & Knowledge

    • ITIL fundamentals
    • Database Management and Analytics
    • Statistical Techniques
    • Time & Priority Management
    • Reporting

    Minimum Qualifications

    • NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Business/Commerce or Computer Science
    • OR NQF 4: Grade 12
    • Additional Qualification preferred or advantage

    Experience

    • 3 years experience

    OR

    • Grade 12 & 5 years experience

    Method of Application

    Interested and qualified? Go to BCX on careers.bcx.co.za to apply

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