Ops Specialist: IT Business Analysis at Telkom

Core Description    
To take high-level business plans, ideas or requirements, and translate them into concrete high-level specifications, and scoping documents, for small to medium projects. The specifications produced will describe how the solution integrates with both the business processes and products, and the existing IT infrastructure. It will be required that Telkom's solutioning process is followed, and that Telkom's standard documentation is used.

Competencies    
FUNCTIONAL KNOWLEDGE:

• Telkom Strategy; IT Infrastructure; Technical Equipment; Solution Processes; Business Management; IT Strategy

FUNCTIONAL SKILLS:

• Interviewing & Listening; Facilitation; Observational; Analytical; Writing; Organizational & Time Management; Teamwork; Relationship-building; Negotiating; Modelling; Requirements Management; Change Management; Reporting

ATTITUDE/LEADERSHIP COMPETENCIES:

• Performance Driven; Proactive; Business Orientated; Decisive; Dynamic; Customer Focus; Ability to see the "big picture"; Ability to work at a detailed level; Adaptability; Analytical Ability; Creativity; Diplomacy; Empathy; Inquisitiveness; Leadership; Mentoring Ability; Objectivity; Problem Solving, Ability; Quick Learner; Self-motivation; Team Orientation

Job Responsibilities    
See JD for detailed responsibilities: OUTPUT 1 Performed Communication OUTPUT 2 Compiled Project Scope OUTPUT 3 Compiled High Level Business Model OUTPUT 4 Tested Stability OUTPUT 5 Compiled High Level Business Analysis Report OUTPUT 6 Compiled Business Case OUTPUT 7 Performed High Level Feasibility Study OUTPUT 8 Provided Solution Support

Required Certification    

• None.

Qualifications    

• Relevant Degree/ Diploma (at least NQF level 6)

Experience    

• 3 years relevant experience

Special Requirements    

• Able to communicate effectively with senior and junior levels within the organisation. Valid driver's license.

Closing Date: 11th, March 20222