Jobs at Radisson Hotel Group

Job Description

• The Spa Therapist is an ambassador of our values, combines superior guest service with forward-thinking management and always strives to bring the best out in the team.
• The Spa Therapist has a thorough knowledge of all guest services and performs professional Massage, Facial, Beauty and Wellness treatments.
• The Spa Therapist projects enthusiasm and inspires engagement in working in a multi-cultural environment resulting in a positive and healthy team culture.
• The Spa Therapist possess excellent verbal communication skills to ascertain and provide solutions for all the guests needs.
• The Spa Therapist is self-motivated to achieve financial and operational goals and is committed to personal and professional growth and development.
• The Spa Therapist is dedicated to own health and wellness to positively commit to the role, responsibilities, and wellbeing of the team.

Qualifications

• Qualified Health & Skin Care Therapist with nationally recognised Diploma (minimum 2-year course).
• Experience required of at least 2 years in a luxury Spa or Hospitality environment. (Previous experience at a Resort environment or Cruise Ship is advantageous)
• Confident and competent to perform all face & body treatments and home-care recommendations.
• Reading, writing and oral proficiency in the English language.

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Job Description

• In charge of welcoming all guests at the Spa.
• Booking appointments and responding to all enquiries done either in person, over the phone or via email
• Handling of payments for treatments and daily cash-up procedures and other basic administrative duties
• Ensure all daily, weekly & monthly reports and recons pertaining to all transactions are accurate and timeously submitted to Management.
• Must have a thorough knowledge of the numerous modalities, possess a general understanding of all Spa Services offered, including special offers and promotions.
• Possess excellent communication skills to ascertain and provide solutions for all the guests needs.
• Project enthusiasm and enjoy working in a multi-cultural environment.
• Be a positive and self-motivated team player.
• Able to manage workload in order of priorities.
• Ensuring all operational procedures are met and standards of appearance and codes of conduct are adhered to by Front Desk Team.

Qualifications

• Qualified Health & Skin Care Therapist with nationally recognised Diploma (minimum 2-year course).
• Experience required of at least 2 years in a luxury Spa or Hospitality environment. (Previous experience at a Resort environment or Cruise Ship is advantageous)
• Confident and competent to perform all face & body treatments and home-care recommendations.
• Reading, writing and oral proficiency in the English language.

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Job Description

• We are currently seeking an Assistant Chief Engineering to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
• We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As an Assistant Chief Engineering, you play a vital role in ensuring our properties deliver an experience beyond expectation, creating memorable moments for our guests.

• Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Delivers on plans and objectives where property maintenance initiatives & hotel targets are achieved - Manages the maintenance team fostering a culture of growth, development and performance within the department
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters

Qualifications

• Proven experience in property maintenance with excellent problem-solving capabilities
• Excellent managerial skills with a hands-on approach and lead- by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations