Datafin was established in 1999 due to the need for a specialized IT recruitment solution. We offer a personalized and flexible recruitment service, specializing in providing both client and candidate with the perfect fit. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat...
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A leading Retailer is seeking an Order Clerk/Internal Sales candidate who will be responsible for accurate order processing, product knowledge expertise, and effective customer liaison, serving as the link between sales reps, customers, and warehouse operations.
DUTIES:
Have an excellent knowledge and understanding of the client's price book.
Have excellent knowledge of the client's products and stock codes
Have excellent knowledge of the client's product packaging and suppliers
Understand AXAPTA and all functionalities.
Understand cost prices, selling prices, gross profits and mark-up calculations.
Understand the contract pricing, buyout costing and book prices.
Have a knowledge of Reps sales budgets and gross profits
Have sales skills and ability to close deals with customers
Be able to follow instructions from Sales Reps.
Be available for quarterly stock takes and assist in the warehouse when required.
Be able to deal with customer complaints and follow through to the end.
Have excellent communication skills.
Be able to follow call-cycles to liaise with customers on a regular
REQUIREMENTS:
Matric or relevant order clerk experience
Preferably have stationery / Optiplan knowledge / experience
Order taking experience with understanding of ordering processes
Have reasonably good negotiating skills along with good communications and interpersonal skills
Good, clear speaking telephone manner
Prepared to work flexible hours when required
Able to work in a team and use own initiative.
Fluent in Afrikaans or have Afrikaans as their first language.
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