Hot Jobs at Datafin Recruitment

ENVIRONMENT:

• A Managed IT Services Provider is looking for an IT Sales Consultant who will be responsible for generating new business, managing client relationships and selling the company’s IT products and services.
• This role focuses on identifying customer needs, proposing suitable solutions, closing deals and ensuring long-term client satisfaction. The position combines prospecting, solution selling, account management and collaboration with technical teams to deliver accurate, profitable IT solutions.

DUTIES:

Sales & Business Development

• Identify and pursue new business opportunities
• Generate leads through cold calling, referrals, networking and marketing campaigns
• Conduct client meetings and needs assessments
• Prepare and present IT solutions and proposals
• Negotiate pricing and close sales
• Achieve monthly and quarterly sales targets

Client Relationship Management

• Build strong, long-term relationships with clients
• Act as the main point of contact for assigned accounts
• Conduct regular client check-ins and reviews
• Identify upsell and cross-sell opportunities
• Ensure high levels of customer satisfaction

Solution Design

• Gather technical requirements from clients
• Work with technicians to design appropriate solutions
• Ensure quotes are accurate, profitable and aligned to client needs
• Clearly explain technical concepts in simple terms to customers

Administration & CRM

• Maintain accurate records in ZOHO CRM
• Track sales pipeline and forecast revenue
• Follow internal sales processes
• Ensure handover to operations is complete and documented

Market Awareness

• Stay up to date with IT products and services
• Monitor competitor activity
• Understand industry trends and customer needs

REQUIREMENTS:

Minimum Requirements

Qualifications

• Matric (required)
• IT / Sales qualifications advantageous

Experience

• 2–5 years sales experience (IT or technical sales preferred)
• Proven track record of meeting sales targets

Skills & Competencies

Sales

• Strong negotiation and closing skills
• Solution-based selling approach
• Ability to build rapport quickly

Technical

• Basic understanding of IT infrastructure, networking and CCTV
• Comfortable discussing technical concepts

ATTRIBUTES:

• Self-motivated and target-driven
• Professional communication
• Strong organisational skills
• Resilient and persistent
• Customer-focused mindset
• Own vehicle
• Drivers’ license

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ENVIRONMENT:

• A Managed IT Services Provider is seeking a Junior Technical Manager who will be supporting the Technical Manager in overseeing daily technical operations, managing technicians, coordinating projects and ensuring high-quality service delivery.
• This role bridges hands-on technical work with people management and operational coordination.
• The position focuses on improving technician performance, maintaining service standards, assisting with project delivery and helping grow the technical division into a profitable, efficient unit.

DUTIES:

Team & Technician Support

• Assist with managing field technicians and installers
• Allocate jobs and support daily scheduling
• Monitor attendance, productivity and job completion
• Provide on-the-job coaching and basic performance feedback
• Assist with onboarding and training of new technicians
• Ensure technicians follow company processes and standards

Technical Oversight

• Support troubleshooting of escalated technical issues (CCTV, networking, VoIP, IT support)
• Review completed jobs for quality and compliance
• Assist with site inspections and installations when required
• Ensure correct use and care of company tools, vehicles and equipment

Job & Project Coordination

• Help manage small to medium technical projects
• Ensure jobs are completed on time and within scope
• Liaise with sales and admin teams regarding technical requirements

Customer Service

• Handle client queries or complaints escalated from technicians
• Ensure professional conduct on customer sites
• Assist in improving customer satisfaction and service delivery standards

Reporting & Administration

• Assist with KPI tracking for technicians
• Provide basic reports on job status, call-outs and productivity
• Help maintain accurate records in ZOHO CRM
• Support stock control and technical inventory management

REQUIREMENTS:

Minimum Requirements

Qualifications

• Certificate or diploma in IT / Networking / Technical field

Experience

• 2–4 years hands-on technical experience (IT support, CCTV, networking, or similar)
• Some leadership or senior technician exposure advantageous

Skills & Competencies

Technical

• Strong understanding of IT infrastructure and/or CCTV systems
• Basic networking knowledge
• Ability to troubleshoot hardware and software issues

Management

• Basic people management skills
• Ability to motivate technicians
• Good organisational and time management skills

ATTRIBUTES:

• Professional communication
• Problem-solving mindset
• Calm under pressure
• Detail-oriented
• Willingness to learn management responsibilities
• Valid driver' license

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ENVIRONMENT:

• A Managed IT Services Provider is seeking an Office Project Coordinator who will be responsible for coordinating, tracking and supporting technical projects from the office.
• This role ensures projects are scheduled correctly, resources are allocated efficiently, documentation is accurate and communication between clients, technicians, suppliers and internal teams runs smoothly.
• The position is administrative and coordination-focused, ensuring projects are delivered on time, within scope, and with minimal operational disruption.

DUTIES:

Project Coordination

• Coordinate project schedules, timelines and task allocations
• Track project progress and flag delays or risks early
• Ensure technicians and installers are booked correctly
• Assist with managing multiple projects simultaneously
• Support project handovers from sales to technical teams

Communication & Liaison

• Act as the central communication point for projects
• Liaise with clients regarding scheduling, access and timelines
• Communicate with technicians, suppliers and internal teams
• Escalate issues to the Finance Manager or Operations Manager when required

Documentation & Administration

• Maintain accurate project files and documentation
• Ensure job cards, project scopes and handover documents are completed
• Assist with updating ZOHO CRM
• Prepare basic project status reports

Resource & Stock Coordination

• Coordinate equipment availability and deliveries
• Assist with tracking project-related stock and materials
• Liaise with suppliers regarding lead times and orders

Financial & Compliance Support

• Assist with tracking project costs vs quotes
• Ensure timesheets and job cards are submitted on time
• Support invoicing readiness by confirming project completion
• Ensure compliance with internal processes and client requirements

Customer Service

• Ensure a professional client experience throughout the project lifecycle
• Handle project-related queries and follow-ups
• Support issue resolution and post-install feedback

REQUIREMENTS:

Minimum Requirements

Qualifications

• Matric (required)
• Certificate or diploma in Project Administration / Office Administration (advantageous)

Experience

• 2–3 years in an office coordination, admin or project support role.
• Experience in IT Sales, technical, or services environment advantageous

Skills & Competencies

Core Skills

• Strong Administrative and communication skills
• Computer literate in MS Office and Excel. (ZOHO CRM advantageous)
• Strong organisational and multitasking ability
• Excellent written and verbal communication
• High attention to detail
• Ability to work under pressure and manage deadlines

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ENVIRONMENT:

• DESIGN and lead Data Science / Analytics projects as the next Senior Data Science Consultant sought by a fast-paced Tech Company providing cutting-edge Data Security Solutions.
• You will also provide strategic insights and recommendations to clients by leveraging data analytics and alternative data while ensuring the Platform stays ahead of the competition by differentiating built-in intelligence, analytical tools and data products.
• The ideal candidate will possess a unique blend of strategic thinking, business acumen, and advanced data analytics capabilities to drive impactful solutions and help our clients achieve their business objectives.
• You will also require a Bachelor’s Degree in Data Science/Engineering/Maths/Statistics or similar with 7+ years proven experience in a senior level Data Science role w& strong Python, SQL, Tableau, Power BI and PySpark and distributed computing using Apache Spark within Azure Synapse.

DUTIES:

Strategic Analysis –

• Support the Sales and Consulting functions with analysis of client businesses, industries, and market trends to identify strategic opportunities and challenges.

Strategic Planning –

• Proactively collaborate with clients and the Consulting team to assist with developing strategic plans and roadmaps based on data-driven insights.
• Provide recommendations on growth opportunities, cost optimization, and risk management that can be achieved with alternative data.

Client Engagement –

• Build and maintain strong relationships with clients by understanding their business needs, communicating findings effectively, and delivering high-quality solutions.
• Identify relevant opportunities for upselling, cross-selling data products and value-added services.

Design and lead Data Science / Analytics projects –

• Scope out analytical solutions to align with client requirements and agreed timelines.
• Lead the project delivery and supervise Data Scientists / Analysts on the project.
• Ensure regular status updates are provided to the Consulting team and clients, and data and information required from clients is requested timeously.

Data Collection and Analysis –

• Collect, clean, and analyse large datasets from various sources to derive actionable insights.
• Utilize statistical and machine learning techniques to identify patterns, trends, and correlations.

Modelling and Forecasting –

• Design and develop data products, predictive models, and forecasting algorithms to support strategic decision-making.
• Evaluate model performance and refine methodologies as needed.

Performance Measurement –

• Define key performance indicators (KPIs) and develop measurement frameworks to track the effectiveness of strategic initiatives.
• Provide regular reports and dashboards to stakeholders.

Thought Leadership –

• Stay abreast of industry trends, emerging technologies, and best practices in data science, alternative data, and data collaboration.
• Share insights and thought leadership internally and externally.

REQUIREMENTS:

Qualifications –

• Bachelor’s Degree in Data Science, Engineering, Mathematics, Statistics, Computer Science, or a related field. Postgraduate Degree preferred.

Experience/Skills –

• Proven experience (3+ years) in strategic consulting, management consulting, or a related field, with a focus on data-driven decision-making.
• Proven experience (7+ years) in a senior level Data Science role with experience in leading projects and supervising other Data Scientists.
• Strong proficiency in Data Analysis tools and programming languages such as Python and SQL.
• Working knowledge of data management and data visualization tools (Tableau, Power BI, etc…) and techniques.
• Strong proficiency and proven working experience with statistical methods, machine learning algorithms, and data mining techniques.
• Experience with PySpark and distributed computing using Apache Spark within Azure Synapse.

Advantageous -

• Experience with credit risk or pricing models in the Financial industry.
• Experience designing and developing Synapse Pipelines that integrate: SQL stored procedures, Spark jobs, API integrations, Orchestration and automation flows.
• Experience with Delta Lake / Delta Tables, Databricks, or other modern data lakehouse technologies.

ATTRIBUTES:

• Excellent problem-solving skills with the ability to think strategically and analytically.
• Effective communication skills, with the ability to convey complex findings and recommendations to both technical and non-technical audiences.
• Strong attention to detail and a commitment to delivering high-quality work.
• Experience working in cross-functional teams and collaborating with diverse stakeholders.
• Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines in a dynamic and fast-paced environment.

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ENVIRONMENT:

• JOIN the Product team of a dynamic Verification Agency seeking a highly talented Front End OutSystems Developer to help deliver modern, scalable, and high-quality enterprise applications.
• You will focus on base theme, user experience, UI consistency, and Front End logic, working closely with Back End Developers, Product Owners, and clients. You must be OutSystems ODC/Reactive Associate Certified with at least 2+ years hands-on experience with OutSystems Reactive Web.
• You must also have experience building mobile responsive applications with the ability to structure screens and logic for maintainability and performance. Other tech tools should include HTML, CSS, JavaScript, Git, Teams, Jira & Confluence.
• This role is ideal for someone who is passionate about clean UI design, performance, usability, and low code best practices in OutSystems.

DUTIES:

• Design and develop responsive, user-friendly Front End screens using OutSystems ODC.
• Implement and maintain UI patterns, reusable components, and design systems.
• Convert UX/UI designs (Figma, Adobe XD, etc.) into OutSystems screens accurately.
• Ensure consistent look and feel across applications and modules.
• Optimise Front End performance and user experience.
• Implement client-side logic using OutSystems expressions and JavaScript where required.
• Collaborate with Back End OutSystems Developers to integrate APIs and business logic.
• Participate in UAT support, bug fixing, and iterative enhancements based on feedback.
• Follow OutSystems best practices for naming, modularisation, and reusability.
• Support deployments and participate in Agile ceremonies (planning, stand ups, reviews).

REQUIREMENTS:

Qualifications –

• Must Have - Outsystems ODC/Reactive Associate Certification.
• Outsystems Front end Specialist Certification is preferred.

Experience/Skills -

• 2+ Years hands-on experience with OutSystems Reactive Web.
• Strong understanding of OutSystems UI, themes, and layout patterns.
• Experience building mobile responsive applications.
• Ability to structure screens and logic for maintainability and performance.
• Familiarity with ODC concepts (environments, deployment pipeline, security).
• Solid understanding of HTML, CSS, and JavaScript.
• Experience working with custom CSS and overriding OutSystems UI styles correctly.
• Strong UX awareness (accessibility, usability, consistency).
• Ability to spot and improve poor UI/UX implementations.
• OutSystems Developer Cloud (ODC).
• Azure based environments.
• Figma / design mockups.
• Git / versioned assets (where applicable).
• Collaboration tools: Teams, Jira, Confluence.
• Experience working in Agile / Scrum teams.
• Comfortable working with requirements, user stories, and acceptance criteria.

Advantageous –

• Experience integrating third party APIs and services.
• Experience with design systems, component libraries, or atomic design.
• Previous work in regulated or enterprise environments.

ATTRIBUTES:

• Strong problem solving and debugging skills.
• Good communication skills and ability to work cross functionally.

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ENVIRONMENT:

• A dynamic Verification Agency seeks a highly skilled UI/UX Designer with strong expertise in Figma to lead the redesign of an existing web application and to develop its full Corporate Identity (CI).
• The ideal candidate will be a Designer who can balance strategic thinking, creativity, and execution — delivering modern, user?centric digital experiences and a cohesive, professional brand identity.
• You must preferably have a Design-related Degree/Diploma, 2-5+ years UI/UX experience, strong Figma proficiency & experience redesigning web applications or SaaS platforms. A portfolio showcasing application redesigns and brand identity work will be expected. Please note this is a 6-Month Contract.

DUTIES:

Web Application Redesign -

• Conduct UX audits on the existing application to identify usability issues.
• Map existing user flows and propose optimized workflows.
• Create wireframes, prototypes, and high?fidelity Figma screens.
• Develop a consistent design system for components, spacing, colours, and Typography.
• Produce responsive layouts for modern devices.
• Conduct usability tests and iterate based on insights.
• Prepare Developer handover files (components, constraints, assets, CSS specs).

Corporate Identity (CI) Development -

• Create or refine the company’s brand identity.
• Deliver a complete CI package including logo, typography, colour palette, iconography, and templates.
• Build a Brand Guidelines Document (PDF).
• Ensure the new CI aligns with the redesigned web application.

UX Research & Strategy -

• Conduct stakeholder workshops and discovery sessions.
• Understand user personas and pain points.
• Turn insights into measurable design priorities.
• Collaborate with product and dev teams in an agile environment.

Collaboration & Communication –

• Present concepts clearly to stakeholders.
• Work closely with Developers for pixel-perfect delivery.
• Collaborate with marketing on branding assets.

Expected Deliverables:

• UX Audit Report.
• Wireframes, flows & prototypes.
• High?fidelity screens for all modules.
• Component-based Design System (Figma).
• Developer-ready handover files.
• Logo, CI, brand templates, and brand guideline manual.

REQUIREMENTS:

• Degree/Diploma in Design-related fields (preferred, not required).
• 2–5+ Years of UI/UX experience.
• Expert in Figma (Auto Layout, Variants, Components, Design Systems).
• Experience redesigning web applications or SaaS platforms.
• Understanding of UX heuristics and best practices.
• Ability to design responsive interfaces.
• Brand identity and logo design skills.
• Portfolio showcasing application redesigns and brand identity work.

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ENVIRONMENT:

• Our client is a fully featured integration and data processing platform built for the connected cloud era, offering a hybrid solution that combines iPaaS, ESB, ETL, API Management, and Big Data capabilities.
• This role operates within a fast-paced, technology-driven environment where innovation and speed-to-value are paramount. The Customer Success Support Engineer will work at the heart of the post-sale client journey, collaborating with internal technical teams and external clients to ensure seamless platform adoption and ongoing satisfaction.
• This dynamic setting requires a proactive problem-solver who can navigate complex integrations, manage client expectations, and contribute to continuous improvement in service delivery.

REQUIREMENTS:

Common systems you will interact with

• SQL
• Salesforce
• HubSpot
• AMS360
• Intercom
• SendGrid

Essential experience and skills

• A bachelor’s degree in IT or Sciences (BSc, BIS, BEng or BCom) 
• Experience working with JavaScript/typescript essential.
• Experience working with SQL.
• Experience working with API integrations.
• Experience working with MongoDB (beneficial).
• Experience working with front-end frameworks (svelte would be beneficial but not required)
• Knowledge of how Rest and Soap works

ATTRIBUTES:

• Able to work adjusted hours to cater for international clients (10am - 19:00pm).
• Be able to work independently but collaborate constantly.
• Not be afraid of failure, as success comes from trying and pushing boundaries.
• Solution oriented and resilient in the face of challenges.
• Demonstrate motivation to learn new skills and technologies.
• Excellent interpersonal skills, curious, creative, and fun to work with.

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ENVIRONMENT:

• A leading Automotive Tech company seeks a meticulous & self-driven Connectivity & Warranty Renewals Specialist to join its Cape Town team. You will be responsible for managing, overseeing, and executing all aspects of warranty renewal operations while ensuring customers receive exceptional service throughout the lifecycle of connectivity-enabled products.
• The main focus will be driving revenue through timely and accurate contracts and warranty renewals. This role requires someone who can work independently while collaborating closely with a global team, especially the U.S.-based distribution and Sales team.
• In addition, you will also have the opportunity to travel to the USA office to meet your direct manager and engage with the USA team — who you will be working closely with on a day-to-day basis. Applicants must have a Sales/Marketing Degree or Diploma with 2-3 years’ experience in a Sales/Marketing or similar role.

DUTIES:

Warranty Renewals Operations -

• Own the end-to-end warranty renewal lifecycle for connected products.
• Maintain accurate records of warranty timelines, renewal dates, and customer contracts in Salesforce, matching the contracts database.
• Implement renewal reminders, customer outreach strategies, and follow-up processes to maximize renewal rates and early or on-time renewals
• Work closely with distribution to keep a focus on the warranty renewals and chase them up continuously until a purchase order is received.
• Collaborate with Sales on renewal forecasting and tracking.
• Track renewal performance metrics and provide regular reporting to leadership.
• Provide quotes and consolidation quotes where needed.

Customer & Internal Stakeholder Collaboration -

• Serve as the primary escalation point for complex or high-impact connectivity or warranty renewal issues.
• Work closely with Customer Success, Sales, and Account Management teams to ensure alignment and transparent communication.
• Coordinate with Product and Engineering teams to relay customer insights that inform product improvements or feature development.

REQUIREMENTS:

Qualifications –

• Sales and Marketing Degree or Diploma required.

Experience/Skills –

• 2-3 Years experience in Sales and Marketing.
• Customer-centric mindset.
• Problem-solving and analytical thinking.
• Cross-functional communication.
• Revenue and renewals mindset.
• Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
• Attention to detail.
• Proactive communicator.

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ENVIRONMENT:

• COORDINATE all Warehouse operations in the Western Cape Logistics Stores as the next Warehouse Supervisor wanted by a dynamic Internet Service & Network Specialist.
• This will include verification of Purchase Orders to Supplier Invoice and physical Stock, coordination of picking, prepping and dispatching stock according to invoicing requirements & the management of Drivers.
• You will also take charge of performance management, fulfillment of monthly stock and weekly hazard counts, application of compliance and group standards, management of employees with intentional planning for upskill and development.
• The successful incumbent must have Matric/Grade 12, a tertiary qualification in Strategic Logistics or Supply Chain Management with at least 3 years’ experience in a Logistics/Warehouse Supervisory role.
• You also need experience with SHEQ - ISO9001/14001/45001 & a reputable ERP system such as Sage ERP.

DUTIES:

Management of:

• Timeous Receipt and Receiving of stock according.
• Safeguarding all stock ensuring clear identification, correct packaging and storage.
• Picking and Dispatch of stock aligned to system functionality and standard business principles.
• Drivers and route coordination.
• Courier Performance and aligned process and costing.
• Policy and process adherence, compliance and aligned business methodologies according to Group standards.
• Employees according to Key Performance Indicators (Performance management according to required outputs, leave, meetings etc.).
• Required upskilling, training and competency assessments for employees, with intentional documents planning.
• Agreed and approved Operational Management Agreements.
• Adherence to approval framework.

REQUIREMENTS:

• Matric (Grade 12) compulsory.
• Tertiary studies in Strategic Logistics or Supply Chain Management.
• At least 3 years’ experience in a Logistics/Warehouse Supervisory role.
• Management of all operational transactions on a reputable ERP system such as Sage ERP.
• Coordination of employees and management of performance.
• SHEQ - ISO9001/14001/45001.
• Formulating and implementing policies and procedures.
• Vendor and Contractor Management.

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ENVIRONMENT:

• A leading Retailer is seeking an Order Clerk/Internal Sales candidate who will be responsible for accurate order processing, product knowledge expertise, and effective customer liaison, serving as the link between sales reps, customers, and warehouse operations.

DUTIES:

• Have an excellent knowledge and understanding of the client's price book.
• Have excellent knowledge of the client's products and stock codes
• Have excellent knowledge of the client's product packaging and suppliers
• Understand AXAPTA and all functionalities.
• Understand cost prices, selling prices, gross profits and mark-up calculations.
• Understand the contract pricing, buyout costing and book prices.
• Have a knowledge of Reps sales budgets and gross profits
• Have sales skills and ability to close deals with customers
• Be able to follow instructions from Sales Reps.
• Be available for quarterly stock takes and assist in the warehouse when required.
• Be able to deal with customer complaints and follow through to the end.
• Have excellent communication skills.
• Be able to follow call-cycles to liaise with customers on a regular

REQUIREMENTS:

• Matric or relevant order clerk experience
• Preferably have stationery / Optiplan knowledge / experience
• Order taking experience with understanding of ordering processes
• Have reasonably good negotiating skills along with good communications and interpersonal skills
• Good, clear speaking telephone manner
• Prepared to work flexible hours when required
• Able to work in a team and use own initiative.
• Fluent in Afrikaans or have Afrikaans as their first language.

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ENVIRONMENT:

• A leading innovation, services, and support partner to retailers, retail banks, and payment service providers across South Africa and key African markets.
• They are seeking a Senior Java Developer who will develop and maintain market-leading Java-based Point of Sale (POS) solutions for large-scale retail organizations.
• This role requires technical leadership, hands-on development, and collaboration with stakeholders to deliver high-performance, scalable, and reliable software that enhances customer experience.

DUTIES:

• Develop and maintain market-leading Java-based Point of Sale (POS) solutions for large-scale retail organizations, ensuring high performance, scalability, and reliability.
• Collaborate with stakeholders to design, prototype, and implement new software solutions and functional extensions that align with business requirements and improve customer experience.
• Lead the development and integration of SAP Retail solutions, including gaining a strong understanding of SAP’s integration concepts and architecture.
• Integrate third-party solutions and services using protocols and technologies such as SOAP, REST, and iDocs to extend POS system functionality.
• Develop and maintain intuitive and responsive user interfaces using Java SWING, HTML5, and CSS to ensure an engaging and efficient user experience.
• Interface with various hardware components, including card terminals, POS printers, fingerprint sensors, and other peripheral devices.
• Design and generate reports using tools like Jasper Reports and iText and manage printing functions such as receipt and line printing.
• Create and maintain technical documentation including UML diagrams, development wikis, SDK guidelines, and other instructional materials for internal and external use.
• Build, mentor, and lead a team of developers, fostering a collaborative and high-performing environment focused on continuous improvement and innovation.
• Stay abreast of emerging technologies and trends, continuously enhancing skills and bringing new tools and methodologies to improve product offerings.
• Communicate effectively across all levels of the organization through written documentation, technical presentations, and interpersonal discussions.
• Ensure high code quality and maintainability through best practices in coding, testing, code reviews, and deployment.
• Drive the full software development lifecycle, from requirements gathering and design through to deployment and support.
• Identify performance bottlenecks and propose solutions, ensuring optimal system efficiency in production environments.
• Perform any other related duties as assigned

REQUIREMENTS:

Qualifications & Experience

• Degree in Computer Science, Information Systems, or equivalent experience.
• Extensive experience in Java development, preferably within retail, payments, or POS environments.
• Proven experience with SAP integration concepts and architecture.
• Strong understanding of SOAP, REST, and iDocs for third-party integrations.

Technical Skills

• Java (core development)
• SAP integration concepts
• SOAP / REST / iDocs
• Java SWING, HTML5, CSS
• Jasper Reports / iText
• Hardware integration (card terminals, POS printers, biometric devices)
• UML and technical documentation

Leadership & Soft Skills

• Team leadership and mentoring abilities.
• Strong communication and stakeholder engagement skills.
• Problem-solving mindset with attention to performance optimization.
• Commitment to code quality and best practices.

ATTRIBUTES:

• Collaborative and innovative.
• Detail-oriented with a focus on reliability.
• Adaptable to evolving retail and payment technologies.
• Proactive in identifying improvements and solving challenges

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ENVIRONMENT:

• A forward-thinking company specializing in cost-efficient and innovative business solutions, situated in KwaZulu-Natal, is seeking an Account Manager. This individual will be responsible for implementing and overseeing best practice scheme administration systems and processes in alignment with the company’s strategic objectives.
• Ensuring adherence to all regulatory requirements, policies, and procedures is also a key aspect of the role. A Bachelor of Commerce degree or an equivalent Accounting Diploma is required, with a preference for candidates who have majored in accounting.

DUTIES:

Scheme Account Management:

• Accountable for the overall efficiency and effectiveness of the Scheme’s operations.
• Responsible for continuous improvement and increasing overall efficiency and effectiveness for the Scheme’s operations through the streamlining and enhancement of existing processes and practices.
• Responsible for effectively collaborating with the policy administration department to ensure deliverables are met.
• Responsible for developing and maintaining productive working relationships with their internal support functions and business enablers.
• Responsible for pro-actively partnering with IT and Project Office to facilitate continuous improvement.
• Ensures that the principles of TCF (Treating Customers Fairly) are embodied in the processes and practices used in managing the Scheme.

Financial Reporting and Analysis:

• Responsible for aligning the scheme accounting processes to effectively support the scheme operations.
• Accountable for providing the business partners with accurate, complete and value adding financial and operational reports and underwriting deliverables.
• Accountable for ensuring that the delivery of reports are as per agreed SLA’s.
• Responsible for reviewing the scheme financial reports to ensure that they are accurate and complete.
• Responsible for reviewing and analysing data and reports with the intention of understanding trends, anomalies, and errors.
• Responsible for reviewing the MIS information to provide value added analysis and feedback to business partners.
• Responsible for ensuring that the premium collection process runs smoothly, and best practice collection efforts are implemented to enhance premium collection and fee generation.
• Responsible for the submission of data to stakeholders.
• Responsible for continually improving both the quality and format of data and related reporting for the scheme.
• Responsible for pro-actively identifying opportunities to increase the effectiveness of data integration between the accounts departments and scheme operations.
• Responsible for assisting in the compilation of budgets and the statutory returns.
• Responsible for assisting in the coordination and delivery on the year end reporting requirements.

Relationship Management:

• Responsible for developing and maintaining productive and positive working relationships with their business partners through understanding, anticipating, and meeting their expectations.
• Responsible for providing excellent service through on-going engagement, responsiveness and diligent resolution of matters raised.
• Responsible for the quality of outputs to business partners and their policyholders.
• Responsible for building and maintaining productive working relationships within the organisation.
• Liaising with company and business partner auditors during the audit, providing comments on findings, and correcting inefficiencies identified.

Leading and Managing People:

• Effectively align to the framework of the Leadership Attributes at the company, as documented.
• Consistently exhibit the desired outcomes of Excellence, Relationships, Responsiveness, Accountability and Teamwork.
• Demonstrate and engender a high-performance driven culture of accountability, commitment to delivery and customer service.
• Responsible for ensuring that the department is optimally resourced and assist with the recruitment of employees.
• Facilitate continuous development of the team through appropriate training and coaching by identifying training needs and ensuring that training/ coaching is arranged.
• Accountable for ensuring adequate and timely communication within the team.
• Monitor employee performance, manage under performance, manage conflict and disciplinary issues.
• Responsible for the daily operational management of employees within the team, the quality and completeness of work produced by the team, and the effective performance of the team.
• Responsible for the efficient use of resources through planning, allocating, organising and coordination of work.
• Responsible for the completion of performance plans, check-in sessions and evaluations.
• Responsible for identifying training requirements, and for pro-actively up-skilling, developing and empowering the team where necessary.
• Responsible for maximising employee potential and development through appropriate guidance and motivation.
• Ensure understanding and compliance with all internal policies and procedures

General:

• Ensure effective collaboration and communication with internal and external stakeholders to resolve issues that may arise.
• Manage expectations for both internal and external stakeholders.
• Assist in identifying and mitigating risks associated with the scheme administration and reporting functions.
• Assist to resolve escalated queries received from policy holders.
• Implement processing methodologies to increase efficiencies and create opportunities for growing the operational capacity of the department.
• Responsible for driving innovation / “continuous improvement” initiatives.
• Responsible to assist with and support change management interventions.

REQUIREMENTS:

• Com Degree or equivalent level Accounting Diploma is required.
• An Accounting “major” would be preferable.
• Proven track record in leading, managing and coaching a team is required.
• At least 5 years previous related working experience in a corporate entity is required with demonstrated supervisory and management experience.
• Experience in working with advanced Excel is required.
• Proficient in the preparation and analysis of reports.
• Previous work experience in the financial services environment would be preferable.
• Thorough knowledge and application of accounting principles.
• Good understanding of the insurance industry.
• Good understanding of Partner accounting practices.
• Good understanding of a “systems’” enabled accounting function.

ATTRIBUTES:

• Excellent relationship management skills.
• Ability to plan & co-ordinate team activities.
• Ability to lead and manage a small team.
• Computer literate - Good MS Office skills including advanced Excel.
• Ability to persuade business partners to choose the most effective route.
• Good numeracy skills
• Quality orientation.
• High level of attention to detail.
• Results focused.
• Ability to solve problems.
• Good communication skills.
• Conflict resolution.
• Honesty and integrity.
• Diplomatic and mindful of impact.
• Team focused.
• Customer service centricity.
• Ability to provide coaching and guidance.
• Systems orientation.
• Cross cultural awareness

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ENVIRONMENT:

• A leading AgriTech company looking to appoint a detail-oriented and self-driven Client Success Specialist to join the Operations team. The primary purpose of this role is to ensure the seamless implementation and ongoing support of their products for clients across multiple commodities and regions.
• As a Client Success Specialist, you will play a pivotal role in ensuring operational excellence, fostering strong client relationships, and providing valuable feedback for continuous product improvements.
• You will be key in aligning client requirements with product capabilities, troubleshooting operational challenges, and supporting their clients to maximise the use of their solutions.

DUTIES:

Client Onboarding and Support

• Onboarding: Guide new clients through the product implementation process, ensuring smooth integration and operational readiness. Provide ongoing training and support to help clients maximise the value of the group’s solutions.
• Support: Act as the primary point of contact for clients, addressing technical and operational inquiries related to the platform. Collaborate with internal teams to resolve issues efficiently.
• Client Engagement: Proactively monitor client usage and engagement with the group’s products, providing support to ensure they fully utilise the platform’s features.

Operational Efficiency and Client Feedback

• Operational Process Improvement: Collaborate with clients to analyse their operational processes and suggest ways to improve efficiencies using the group’s platform. Identify opportunities for automating tasks and reducing manual workloads.
• Client Feedback Loop: Gather and communicate feedback from clients to internal teams, particularly product and engineering, to enhance platform features and resolve any operational bottlenecks.
• Custom Solutions: Work with internal teams to tailor solutions to specific client needs, ensuring that the group’s offerings meet operational requirements and business objectives.

Relationship Management and Client Retention

• Building Trust: Establish strong, long-lasting relationships with clients by ensuring open and consistent communication. Address client concerns with a focus on operational support and process enhancement.
• Client Retention: Develop and implement strategies to maintain high levels of client satisfaction and retention, ensuring clients feel supported and valued.
• Proactive Engagement: Identify ways to improve client engagement, including training, product updates, and regular check-ins to ensure their operational needs are being met.

Product Knowledge and Expertise

• Product Understanding: Maintain a deep understanding of the group’s platform’s operational capabilities and features, with a focus on how it supports client workflows.
• Operational Excellence: Leverage product expertise to guide clients through best practices, operational tips, and ways to streamline their processes using the group’s solutions.

Collaboration and Internal Support

• Cross-Department Collaboration: Work closely with product, engineering, and customer service teams to ensure that client feedback and operational challenges are addressed swiftly and effectively.
• Process Documentation: Create and maintain documentation on operational workflows and best practices for both internal and client use.

REQUIREMENTS:

Formal Qualifications

• Bachelor’s degree in business, operations, logistics, or a related field preferred.
• Driver’s licence (role includes travel).

Knowledge, Skills & Experience

• Experience in the fresh produce industry, with a focus on operations, logistics, or client support.
• Strong communication, problem-solving, and organisational skills.
• Proven ability to work independently, taking initiative in operational challenges.
• Proficiency in using CRM systems and operational tools.
• Intermediate to advanced data analysis skills, with a focus on operational efficiency.
• Willingness to work outside standard office hours to meet business needs.
• Strong verbal and written communication skills in English and Afrikaans

Job Related Experience

• 2 - 3 years’ experience in a logistics provider, perishable commodity agent/retailer, or commercial farming company in an operational, logistics, or client support role.
• Experience in managing client/supplier relationships with a focus on operations.
• Experience in analysing and improving operational processes or logistics workflows.

Languages

• English
• Afrikaans (Beneficial)

ATTRIBUTES:

• Someone to enhance the positive company culture to prospective and new clients with a high emphasis on morals, values and diversity
• Preferably someone with a passion for/experience in the agriculture and /or
  logistics and technology industries
• A go-getter that can grow with the company and just be lekker!

go to method of application »

ENVIRONMENT:

• CONFIGURE and manage network infrastructure, manage and automate software installations while managing Microsoft 365 services as the next Systems Operations Administrator wanted by a dynamic provider of comprehensive IT solutions.
• Applicants will require relevant work experience including proficiency with VLANs, switches, routing, firewalls, policies, Linux, Windows, Acronis & Microsoft 365 services including SharePoint, Exchange Online (mail), Teams, Voice, Intune, Defender, etc.

DUTIES:

Networking and Security –

• Configure and manage network infrastructure including VLANs, switches, routing, firewalls, policies, etc.

System and Hardware Management –

• Spec, build, configure, administer and maintain server hardware, both Linux and Windows.

Software and Licensing –

• Manage and automate software installations, renewals, licensing compliance, updates, security, etc.

Cloud Platforms –

• Manage Microsoft 365 services including SharePoint, Exchange Online (mail), Teams, Voice, Intune, Defender, etc.

Backup and Disaster Recovery –

• Manage and monitor Acronis, perform backup scheduling and reporting, continuous improvement, etc.

User and Access Management –

• Set up and manage user accounts, permissions, access policies, groups, etc.

Compliance and Governance –

• Draft, review and enforce IT Policies, procedures and documentation.
• Ensure CE+ compliance, etc.

REQUIREMENTS:

• Relevant work experience.
• Experience with VLANs, switches, routing, firewalls, policies, etc.
• Linux and Windows.
• Microsoft 365 services including SharePoint, Exchange Online (mail), Teams, Voice, Intune, Defender, etc.
• Acronis experience.

go to method of application »

ENVIRONMENT:

• A start-up, agricultural software company building solutions to optimise the value chain, while offering a business-to-business service, is seeking a Data Analyst to synthesize strategies for their clients (growers and buyers) by leveraging data management principles.
• By conducting experiments / doing research / analysing the data harnessed by the AG1 platform (as well as external data sources), the data analyst should be able to highlight market insights, generate key reports and design functional requirements that meet clients’ needs.
• Preferably, a solid foundation of the AG1 platform and how it integrates with client business processes is required.

DUTIES:

• Data Analysis, Data Visualisation, Reporting, Data Quality and Integrity, Statistical Analysis and collaboration

Report/Dashboard specification, design and generation

• Work closely with key clients (or AG1 client strategy partners) to understand their pain points, from a data management and reporting perspective
• Determine functional requirements to develop platform features to meet client needs
• Create/Define specifications for key product features by translating between stakeholders (AG1 management team, product development team and clients-buyers and growers)
• Develop a sound understanding of the data value chain to highlight areas for improvement (data, information, knowledge, actionable insights)
• Distilling insights into key reports, automating manual processes through scripting tools and features (using scripting languages like Python).

Conduct market/data research

• Identify data sources that could be leveraged to determine the impact of external factors on grower/buyer strategies as mentioned above

REQUIREMENTS:

Formal Qualifications

• Preferably a degree in Computer Science, Mathematics, Statistics, Engineering, Business Administration (BBA) or information systems

Knowledge, Skills & Experience

• Intermediate to advanced level Power BI skills
• Intermediate level of data skills (e.g. data wrangling, exploratory data analysis (EDA), experiment design, SQL)
• Excellent problem solving and organisational ability
• Proven ability to be part of a team and collaborate across departments
• Strong numerical and analytical skills
• Demonstrated ability to communicate and influence credibly and effectively at all levels
• Ability to work under pressure
• Proven verbal and written communications skills in English
• Must be able to build strong internal client relationships
• Excellent attention to detail

Languages

• English
• Afrikaans (Beneficial)

ATTRIBUTES:

• Someone to enhance the positive company culture to prospective and new clients with a high emphasis on morals, values and diversity
• Preferably someone with a passion for/experience in the agriculture and /or
  logistics and technology industries
• A go-getter that can grow with the company and just be lekker!

go to method of application »

ENVIRONMENT:

• A start-up, agricultural software company building solutions to optimise the value chain, while offering a business-to-business service, is seeking an Engineering Team Lead who is responsible for managing a cross-functional development team, owning team delivery and performance, and ensuring alignment with product and business priorities.
• This role blends people leadership with project delivery, while fostering a strong team culture and growth mindset.

DUTIES:

Team Management & People Leadership

• Conduct regular 1:1s, performance reviews, and personal development check-ins.
• Support each engineer’s growth by identifying training needs, mentorship opportunities, and stretch projects.
• Champion team health, culture, and morale by fostering inclusion, trust, and accountability

Delivery Ownership

• Collaborate with Product and Design to ensure on-time, high-quality delivery of roadmap items.
• Manage sprint planning, backlog grooming, and ensure work is appropriately scoped and prioritised.
• Track and report on team performance metrics (velocity, quality, throughput).

Quality & Engineering Practices

• Ensure high standards in testing, documentation, and code quality through structured processes.
• Facilitate healthy technical decision-making and ensure alignment with broader architectural goals.
• Encourage a culture of continuous improvement, retrospectives, and learning from incidents.

Cross-Team Collaboration

• Liaise with other Team Leads, QA, DevOps, and stakeholders to resolve dependencies and share learnings.
• Serve as an escalation point for blockers or interpersonal challenges within the team.
• Contribute to broader engineering initiatives like hiring, onboarding, or process improvements.

REQUIREMENTS:

Formal Qualifications

• Bachelor's or Master’s degree in Computer Science, Mathematics, Engineering, Information Systems, or equivalent experience.

Knowledge, Skills & Experience

• 5+ years of software engineering experience, with at least 1–2 years in a leadership or mentorship role.
• Strong understanding of the SDLC, agile methodologies, and cross-functional collaboration.
• Ability to manage both people and projects effectively.
• Experience building and nurturing healthy, high-performing teams.
• Empathetic, communicative, and solution-oriented leadership style.

Languages

• English
• Afrikaans (Beneficial)

ATTRIBUTES:

• Innovation-Driven: Embrace a culture of innovation and continuous learning, where creativity and curiosity are encouraged.
• Collaborative Environment: Foster a team-centric environment where open communication, mutual respect, and shared goals are prioritised.
• Commitment to Excellence: Strive for high-quality outcomes, with a focus on delivering value to the business and stakeholders.
• Integrity and Accountability: Maintain the highest standards of ethical conduct and take responsibility for the quality of work produced.

go to method of application »

ENVIRONMENT:

• A cutting-edge AgriTech company seeks the technical expertise of a Senior Cloud DevOps Engineer to help manage the cloud infrastructure that powers its SaaS platform for the Agricultural sector. Working closely with the Development and Data teams, you will help ensure seamless deployment, continuous integration, and overall system reliability.
• You'll be responsible for automating processes, enhancing scalability, and ensuring that applications are performant and secure. The ideal candidate should preferably have a Degree in Computer Science/Mathematics/Engineering or similar qualification with a strong understanding of networking, security, and cloud infrastructure management.
• You will also need skills in AWS, Heroku, and familiarity with services like ECS, EC2, RDS, S3, CloudFront, and Lambda, Docker & Kubernetes. If you enjoy building and maintaining robust infrastructure, love solving challenging problems, and are passionate about ensuring smooth operations, this role is for you!

DUTIES:

• Infrastructure Management: Design, implement, and manage infrastructure solutions using AWS services for scalability and reliability.
• CI/CD Pipelines: Build and maintain continuous integration and deployment pipelines using GitHub Actions or similar tools.
• Containerisation: Manage containerised applications using Docker, ensuring consistency across environments (Nix and Windows).
• Deployment & Monitoring: Deploy applications on platforms like AWS, Heroku, and Kubernetes. Set up monitoring and alerting systems (e.g., Prometheus, Grafana, or CloudWatch).
• Automation: Automate repetitive tasks and processes, reducing manual intervention and improving deployment efficiency.
• Security: Implement security best practices, including setting up firewalls, intrusion detection, and system hardening.
• Performance Optimisation: Monitor system performance and work with the Development team to improve the efficiency and scalability of applications.
• Database Management: Assist with RDS Postgres database management and help explore potential use of MongoDB or other NoSQL solutions.
• Backup & Recovery: Set up and maintain backup and disaster recovery plans for critical infrastructure.
• Collaboration: Work with Developers to troubleshoot production issues, implement fixes, and ensure smooth code releases.
• Cloud Cost Optimisation: Analyse cloud infrastructure to identify opportunities for cost optimization.
• Documentation: Create and maintain comprehensive documentation for infrastructure, processes, and configurations.

REQUIREMENTS:

Qualifications –

• Preferably a Degree in Computer Science, Mathematics, Engineering, Information Systems.
• Relevant AWS Certifications a bonus.

Experience/Skills –

• Cloud Platforms: AWS, Heroku, and familiarity with services like ECS, EC2, RDS, S3, CloudFront, and Lambda.
• Containerization: Proficiency with Docker and experience with orchestration tools like Kubernetes.
• CI/CD Tools: GitHub Actions, Jenkins, or other CI/CD tools.
• Monitoring, Metrics & Alerting: Experience with monitoring and logging tools (e.g., Prometheus, Grafana, CloudWatch), including defining key metrics, setting up dashboards, and configuring alerts for system health and performance.
• Infrastructure as Code (IaC): Experience with Terraform, CloudFormation, or Ansible.
• Database Management: Familiarity with RDS Postgres and potential NoSQL solutions like MongoDB.
• Version Control: Git/GitHub for source control and collaboration.
• Scripting Languages: Proficiency in Ruby, Python, Bash, or similar scripting languages for automation.
• Systems Integration: Experience integrating disparate systems, APIs, and workflows that enable seamless automation and data flow across infrastructure and development tools.
• Strong understanding of networking, security, and cloud infrastructure management.
• Experience managing high-availability, scalable environments.
• Ability to troubleshoot and optimise system performance.

Advantageous –

• Contributions to open-source DevOps tools or active participation in the DevOps community.
• Experience with hybrid cloud architectures.
• Previous experience in an AgriTech or SaaS start-up environment.

ATTRIBUTES:

• Strong problem-solving skills and attention to detail.
• Excellent communication skills, with the ability to work collaboratively across teams.

go to method of application »

ENVIRONMENT:

• Our client operates as a development company with offices in Stellenbosch and Johannesburg, specializing in the advancement of state-of-the-art agricultural technologies.
• They are seeking a Data Controller who is essentially an introduction to the group’s ecosystem. This role serves as the first line of support for the business, managing operational exceptions and support queries through the HubSpot support desk.
• By working closely with the Operational Team Lead and the Operations Analyst, as well as the wider operations, data, and product development teams, you will gain a deeper understanding of how their platform works. A key focus of this role is to identify and assist in moving processes towards automation, working with your team to improve efficiency.
• You will be responsible for clearly articulating support issues to the Operations Analyst and Operational Team Lead to ensure root causes are identified. This role sets the foundation for a potential future role in the data team as a data analyst or a role in the core operations of the business, e.g. an operations analyst or account manager.

DUTIES:

• Manage and resolve first-line support queries via the Hubspot support desk, ensuring issues are logged, prioritised, and escalated correctly.
• Work closely with the Operations Analyst and Operational Team Lead to articulate and document complex support issues and data errors.
• Proactively identify repetitive tasks and operational pain points that are candidates for automation.
• Order loading for various buyers on the platform.
• Pack planning and yield estimations.
• Reconciliation between loaded and processed orders to ensure data is accurate and timely.
• Understand the internal and external business processes (to identify areas of improvement).
• Develop an understanding for how their platform works.
• Provide feedback to developers (via the Operational Team Lead and Operations Analyst) based on identified system issues and support trends.
• Determine how business processes translate into data flows – which lead to strategic initiatives for platform users.
• Develop an understanding for the data acquisition process in both the front-end and back end (ETL) of the platform.
• Determine root-cause of data processing errors and setup configurations to resolve them.
• Exception-manage missing, incomplete, erroneous & illogical data sets.
• Identify missing and problematic data integration points and implement solutions.

REQUIREMENTS:

Formal Qualifications

• Preferably a degree in Industrial Engineering. However, Computer Science, Mathematics, Engineering, Business Administration (BBA) or BCom/Agricultural Economics degrees will also be considered.
• Driver’s licence (This role will include some travelling)

Knowledge, Skills & Experience

• Advanced level of computer literacy (especially Excel)
• Proven ability to be part of a team and collaborate across departments
• Excellent problem solving and organisational ability
• Strong numerical and analytical skills
• Demonstrated ability to communicate and influence credibly and effectively at all levels
• Ability to work under pressure
• Proven verbal and written communication skills in English
• Must be able to build strong internal client relationships
• Excellent attention to detail

Job Related Experience

• Not necessary.
• Beneficial 1 - 2 years’ experience in a logistics provider, perishable commodity agent / retailer or commercial farming company in a planning, operational, logistics or solutions role.
• Experience in managing client / supplier relationships
• Experience in analysing operational processes and/or logistics operations

Languages

• English
• Afrikaans (Beneficial)

ATTRIBUTES:

• Someone to enhance the positive company culture with a high emphasis on morals, values and diversity
• Preferably someone with a passion for/experience in the agriculture and /or logistics & technology industries