Junior Sales Consultant - CPT at Datafin Recruitment

ENVIRONMENT:

• A Managed IT Services Provider is looking for an IT Sales Consultant who will be responsible for generating new business, managing client relationships and selling the company’s IT products and services.
• This role focuses on identifying customer needs, proposing suitable solutions, closing deals and ensuring long-term client satisfaction. The position combines prospecting, solution selling, account management and collaboration with technical teams to deliver accurate, profitable IT solutions.

DUTIES:

Sales & Business Development

• Identify and pursue new business opportunities
• Generate leads through cold calling, referrals, networking and marketing campaigns
• Conduct client meetings and needs assessments
• Prepare and present IT solutions and proposals
• Negotiate pricing and close sales
• Achieve monthly and quarterly sales targets

Client Relationship Management

• Build strong, long-term relationships with clients
• Act as the main point of contact for assigned accounts
• Conduct regular client check-ins and reviews
• Identify upsell and cross-sell opportunities
• Ensure high levels of customer satisfaction

Solution Design

• Gather technical requirements from clients
• Work with technicians to design appropriate solutions
• Ensure quotes are accurate, profitable and aligned to client needs
• Clearly explain technical concepts in simple terms to customers

Administration & CRM

• Maintain accurate records in ZOHO CRM
• Track sales pipeline and forecast revenue
• Follow internal sales processes
• Ensure handover to operations is complete and documented

Market Awareness

• Stay up to date with IT products and services
• Monitor competitor activity
• Understand industry trends and customer needs

REQUIREMENTS:

Minimum Requirements

Qualifications

• Matric (required)
• IT / Sales qualifications advantageous

Experience

• 2–5 years sales experience (IT or technical sales preferred)
• Proven track record of meeting sales targets

Skills & Competencies

Sales

• Strong negotiation and closing skills
• Solution-based selling approach
• Ability to build rapport quickly

Technical

• Basic understanding of IT infrastructure, networking and CCTV
• Comfortable discussing technical concepts

ATTRIBUTES:

• Self-motivated and target-driven
• Professional communication
• Strong organisational skills
• Resilient and persistent
• Customer-focused mindset
• Own vehicle
• Drivers’ license