Junior Office Project Coordinator - CPT at Datafin Recruitment

ENVIRONMENT:

• A Managed IT Services Provider is seeking an Office Project Coordinator who will be responsible for coordinating, tracking and supporting technical projects from the office.
• This role ensures projects are scheduled correctly, resources are allocated efficiently, documentation is accurate and communication between clients, technicians, suppliers and internal teams runs smoothly.
• The position is administrative and coordination-focused, ensuring projects are delivered on time, within scope, and with minimal operational disruption.

DUTIES:

Project Coordination

• Coordinate project schedules, timelines and task allocations
• Track project progress and flag delays or risks early
• Ensure technicians and installers are booked correctly
• Assist with managing multiple projects simultaneously
• Support project handovers from sales to technical teams

Communication & Liaison

• Act as the central communication point for projects
• Liaise with clients regarding scheduling, access and timelines
• Communicate with technicians, suppliers and internal teams
• Escalate issues to the Finance Manager or Operations Manager when required

Documentation & Administration

• Maintain accurate project files and documentation
• Ensure job cards, project scopes and handover documents are completed
• Assist with updating ZOHO CRM
• Prepare basic project status reports

Resource & Stock Coordination

• Coordinate equipment availability and deliveries
• Assist with tracking project-related stock and materials
• Liaise with suppliers regarding lead times and orders

Financial & Compliance Support

• Assist with tracking project costs vs quotes
• Ensure timesheets and job cards are submitted on time
• Support invoicing readiness by confirming project completion
• Ensure compliance with internal processes and client requirements

Customer Service

• Ensure a professional client experience throughout the project lifecycle
• Handle project-related queries and follow-ups
• Support issue resolution and post-install feedback

REQUIREMENTS:

Minimum Requirements

Qualifications

• Matric (required)
• Certificate or diploma in Project Administration / Office Administration (advantageous)

Experience

• 2–3 years in an office coordination, admin or project support role.
• Experience in IT Sales, technical, or services environment advantageous

Skills & Competencies

Core Skills

• Strong Administrative and communication skills
• Computer literate in MS Office and Excel. (ZOHO CRM advantageous)
• Strong organisational and multitasking ability
• Excellent written and verbal communication
• High attention to detail
• Ability to work under pressure and manage deadlines