Outbound Call Centre Consultant at Vantage Debt Management

Duties and Responsibilities:

We are seeking a dynamic individual to join our team as a Debt Consultant. Responsibilities include:

• Conducting cold calls to potential clients.
• Managing client interactions and processes in accordance with company procedures.
• Utilizing tech-savvy skills to streamline tasks and enhance client experience.
• Analyzing clients' financial circumstances, including credit scores and budgets, to offer suitable debt management solutions.
• Providing consultative guidance to clients on managing their debt effectively.

Personality Traits:

The ideal candidate will possess the following traits:

• Self-motivated and driven to succeed.
• Ability to thrive in a fast-paced environment and work well under pressure.
• Openness to change and adaptability to evolving situations.
• Possessing a persuasive nature with a focus on sales.

Requirements

Basic Requirements:

Candidates should meet the following criteria:

• Matric or NQF Level 4
• Clear ITC (credit) and criminal record.
• Previous experience in debt review is advantageous.
• Excellent communication and interpersonal skills.
• Previous outbound call center experience is beneficial.