Owner, Solution at Standard Bank Group

Job Function

• Accomplish the simplification and automation of current products together with other stake holders to ensure quality and sustainability.
• Advance knowledge to become thought leader with deep insight and knowledge of related business area.
• Analyse and review the existing operating models and structure of business processes/capabilities to ensure that they are optimal from a business and industry perspective, when required.
• Collaborate and engage business, technology, legal and compliance experts, related to CIB Operations offerings to ensure compliance.
• Collaborate with other Product Owners to address shared issues in a similar manner throughout the business, to avoid the duplication of components.
• Collaborate with the Practice Lead, the Scrum Master and team on a regular basis to groom the feature backlog.
• Communicating priorities, objectives/goals, mission and acceptance criteria to the Delivery Teams, to ensure timely delivery.
• Develop and manage delivery roadmaps with client, to ensure delivery will meet their expectations.
• Develop, scope, implement and drive operational and tactical plans translated from strategic plans and target and collaborate with the other Product Owners, to review and integrate multiple offerings, focused on future strategies, directing the focus of the business.
• Direct change management through the conceptualization of the change required in the future architecture, operating model, and organizational structure to support the business imperatives of the division.
• Drive improvement and simplification processes, which is aligned with the CIB Operations Strategy, by understanding and translating the clients' needs into enablers across CIB Operations.
• Drive technology and business and/or strategic projects and offerings, through managing and collaborating with internal and external technology specialists, to improve services and offerings to employees and clients on various technology platforms.
• Drive the successful delivery of products by defining and prioritizing the book of work to streamline the execution of product priorities, while maintaining the conceptual and technical integrity of the features.
• Driving collaboration between all stakeholders, by using mandate to prioritize scope (functions/features), to ensure smooth delivery.
• Encourage and develop the implementation of the operational elements of new products into the operational business.
• Investigate best practices across the market with regards to operating models for the applicable business unit.
• Lead, develop, implement, and maintain product service design, by taking client journey per specific product and offering into consideration, ensuring they meet business requirements and make use of standard product components.
• Manage risk by addressing any operational-, financial-, and technological perils identified in the business and brought to the attention of the Solutions Management team.
• Manage, coach, and develop direct and indirect reports, to ensure that the team remains motivated, high performing and efficient role players in achieving operational targets and the Bank's strategic key performance targets.
• Plan and guide the restructuring of the processes, people, and systems, together with Business, People and Culture stakeholders, to meet the required output standards and by doing so, supporting the business in achieving its objectives and strategy.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required

• Digital & eCommerce, BCC
• Business & Commercial Banking

1-2 years

• Experience in a role responsible for direct management of an operational team.

5-7 years

• Experience in a role that involves applying business management knowledge and expertise, in being accountable for department and team performance, within the parameters of relevant policies, processes and procedures, across various and multiple facets of driving delivery in line with strategy.