Packaging Shift Manager at The Heineken Company

Role purpose:

To manage the packaging line operations, in line with the business goals and objectives, in order to maintain a high efficiency, low cost, good quality and acceptable safety standard operation. To implement company’s manufacturing processes, systems and procedures.
Manage team of team of operators and technicians
Ensure that SHE /ISO/HACCP/Legal/Heineken Procedures and requirements are followed

Key responsibilities:

• Safety
• Ensure all safety PPE audits, safety alerts, Tool box talks are done on time and in full according to safety Heineken Safety standards
• Act as a role model for safety behavior and lead by example
• Address unsafe behavior and situation
• Ensure awareness to raising safety tags on shift and there is output in terms of tags raised and tags closed on shift
• Liaise with safety department to timeously close out all investigations and gaps identified through incidents, accidents and near misses on your shift
• Ensure adherence to stipulate 5s and housekeeping standards by doing daily Audits on Machines
• Ensure that a reliable safety reporting for DCS and safety pyramid
• Carry out risk assessment and safety audit in your line(s)
• Packaging Quality Management & Control
• Manage product quality in packaging
• Ensure that ISO/HACCP/Legal/Heineken Procedures and requirements are followed
• Monitor and communicate the packaging quality parameters within his/her team on daily basis in DCS
• Restore basic conditions where there are deviations
• Ensure all specified quality standards are adhered to on shift and adequate audits happen to ensure adherence
• Ensure all tools needed for quality control on shift are available through liaising with all available support
• Cost Management
• Execute deployment of department an line cost according to TPM principle
• Identify and manage areas of loss on the line through process area monitoring on shift
• Form focus groups for all high loss areas identified on shift and plans to get back into control
• ensure all counts are done after every brand change and raw materials are returned after each and every brand change
• ensure all consumptions are done on time and in full daily
• Manage overtime
• Identify focused improvement projects for team members in specific areas
• Measure losses per process area hourly and have action plans for OO’C
• Management of Packaging process and Execution
• Clearly communicate daily activities to the staff and correct when necessary
• Monitor, manage and control daily packaging activities to make output requirements
• Translate process deviations into corrective and preventative actions and communicate in a timely way to the team
• Execute TPM improvement activities
• Plan resources (people, materials, machines) adequately against production plan to ensure desired output by:
• Shift cover is adequate according to standards, raw materials are ordered to the right standard
• All people on training, leave or extended planned leave have planned cover for that period

Maintenance Management

• Ensure effective use of CILT
• Regularly checks and coaches team
• Manage tagging and de-tagging activities
• Participate in AM audits
• Ensure all down time activities is properly recorded
• Ensure 5 WHY is completed on shift for all DT within stipulated standards
• Ensure prompt adherence of team members to standard escalation procedures
• Operational resources are planned adequately to maintenance activities
• Monitor and report machine daily and weekly performance and availability with improvement plans
• Manage Planned Maintenance activities, especially shutdowns and star-ups in conjunction with central MTCE team and IC Support Exceptional Maintenance Activities
• Identify opportunities on the shift and the line to drive KPI improvement
• Ensure effective communication between production and Maintenance department

People Management

• Spend 80% of time on the floor and 20% on administrative tasks
• Hold daily consistent handover meetings with team Members
• Ensure continuous handover across shifts and within the team members
• Coach direct reports on gaps identified
• Manage attendance and manpower requirements
• Motivate shift teams to achieve production targets through focused meeting agendas
• Identify opportunities on the shift and the line to drive KPI improvement
• Apply Performance Management Practices consistently with direct reports
• Manage and apply industrial relations, including disciplinary practices
• Implement training and development initiatives for employees

Personal Attributes:

• People Orientated
• Engage and inspire others
• Develops people and teams
• Attention to detail
• Ability to manage confidential information
• Professional
• Outcome / results driven
• Collaborative
• Effective multitasking
• High pressure tolerance
• Effective delegation skill
• Methodical

Qualifications and Experience

• Diploma/Bachelor’s degree in production/packaging/engineering or equivalent
• 5 – 10 years’ experience working in the processing environment
• Peoples management
• Minimum 3 years leadership experience with problem solving and conflict resolution capabilities
• cost to management in material loses and FTE
• Must be proficient in Microsoft package and SAP