Pallet Controller at McCain Foods

Purpose Of The Job

• To ensure effective pallet management by working cost effectively, minimising variances and maintaining daily account reconciliations. To assist plants with queries regarding pallet disputes.

Key Performance Areas

Pallet Management:

• Obtain daily pallet stock counts from Warehouse
• Manage daily pallet reconciliation
• Ensure daily update of CHEP documents
• Monitor any outstanding transactions on VCS (Vector) and CCS depots, and ensure timeous processing
• Manage daily transaction processes
• Present weekly/daily pallet reconciliations to management
• Control pallet movement to/from customers and depots
• Manage Portfolio Plus
• Resolve pallet stock variances
• Check and verify documents for accuracy and signatures
• File all pallet documentation
• Liaise with warehouse and transport to resolve queries
• Complete Adhoc Reconciliations
• Complete monthly warehouse stock counts
• Monitor and control stock in outside storage locations
• Invoice deliveries from outside storage locations
• Oversee cycle stock counts
• Process purchase orders / credit notes
• Manage and resolve dispute notes by obtaining relevant documentation
• Co-ordinate pallet collections/Returns with transporter and customers

Management and tracking of costs:

• Process customer credits on SAP for pallets returned
• Compile weekly cost reports;
• Storage (McCain outside cold storages by Warehouse)
• Transport (Primary, Secondary, Inter Bulk transport, Third party transport)
• Pallets (Hire Charges, Relocation, Transfer Fee’s, Issue, Pass on Charges)

Assist with scheduling and load co-ordination:

• Follow through from order to delivery - follow up on customer orders daily each morning and confer with departments - sales, shipping, warehouse, expeditors or transporters in order to expedite or trace delayed or non-shipments.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Inform the customer by telephone/email of the service delivery issue and engage with the customer on the best resolution of the problem.

Assist with ad-hoc operational projects:

• Consult and assist Supply Chain with operations at Factory level;
• Assess opportunities for improvement from packing through to the cold chain (Storage, Staging, Loading)
• Risk management and optimization of functions within cold chain
• Re-evaluate the usage of the cold store to improve efficiency, cost saving and effectiveness
   

Requirements

• National Senior Certificate or equivalent.
• CHEP - ECAP training - equipment controlling accreditation programme
• 1-2 years Full CHEP pallet control within a large warehouse/D.C
   

Person Specifications

• Minimum of Matric / Grade 12
• Multilingual
• Excellent communication skills
• Customer relations
• Accurate with a disciplined work approach
• A high level of attention to detail
• Working knowledge of SAP warehouse systems
• Working knowledge of CHEP Portfolio Plus
• Computer literate (MS Office, Excel, Word and Windows)
• Self-motivated with the desire for self-improvement
• Excellent understanding of CHEP Pallet Management
   

The company will provide remuneration and benefits relevant and appropriate to the position. Preference will be given to Historically Disadvantaged South African (HDSA) candidates.

The closing date for applications is 13 March 2020.