Parts Sales and Services Representative - Burgersfort at Sandvik

Main Responsibilities:

• Identifies prospects and assists with the preparation of presentations.
• Develops sales skills and knowledge of the products, services, and customers by working closely with a more experienced sales representative to promote products, close orders and resolve problems.
• Maintain and update the Core database with details of customer activities.
• Develop understanding of machining practices and processes utilizing modern tooling systems and how ’s product portfolio meets the market needs.
• Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met.
• To support field sales reps with product testing and related tasks in order to ultimately support additional sales and market share gains.
• Gather and compile data, tool testing comparisons, competitive information, and cost comparisons.

Key Performance Areas:

• Developing sales opportunities for all Sandvik Mining product lines, with a focus on aftermarket products and support
• Performing gap analysis on existing fleet to identify sales opportunities.
• Audits & fleet Updated by quarter.
• Participating as a key member in an account or sales team
• Assessing customers’ total potential with Sandvik Mining products by performing opportunity analysis by customer and site. Proactive sales approach.
• Liaising with the customer on aftermarket issues to ensure all issues are resolved in a timely manner
• Responsible for achievement of agreed targets and sales budget.
• Customer KPI’s development. Focus on productivity and reliability as a company value proposition.
• Staying current with industry developments affecting sales and customers
• Other duties as assigned

Profile Required:

• Grade 12 (Matric) or equivalent qualification
• Relevant Certificate / Diploma in Sales and marketing
• Qualification in Mechanical Engineering is advantageous
• Experience in earth moving parts environment (5 years)
• Experience in Sales and Marketing (5 years)
• Experience in mining applications (Specifically mechanized mining) (5 years)
• Technical knowledge is key in this role.
• Previous knowledge or experience with Sandvik products would be considered an asset
• Strong analytical/data analysis skills
• Computer literacy