Parts Salesperson Global Grade 07 - Middelburg at Barloworld Equipment

Key Output

• Correctly identify the needs of the customer.
• Process parts orders and backorders efficiently and effectively
• Provide feedback and status updates to the customer.
• Actively sell parts to customers – Tele Sales and pick up on leads to a potential sale
• Liaise with customers to generate quotes and follow with reason for rejections to be analysed.
• Follow up on all parts outstanding and provide/communicate progress to the customer, daily.
• Create credit returns in line with the credit return policy.
• Maintain all back orders and sales linked to outstanding purchase orders.
• Handling of Cash Sales / Credit Card Sales
• Relate to all SAP and CRM transactions / Internal and External customers.

Qualification, Experience and Competencies

• Minimum Requirements: Grade 12.
• Relationship building skills.
• Very good business communication and interpersonal skills, Attention to Detail
• Ability to process orders accurately and timeously.
• Ability to sell the value, Make use of reference material.
• Passion for the brand, Ability to diffuse difficult situations effectively. Ability to provide options.
• Mechanical understanding, IMM qualification would be a recommendation.
• Basic business and financial acumen,Valid Driver’s License
• Performing After hours / Stand By duties.
• BWE SAP SD Knowledge and Experience