Passenger Vehicle Valuator at Ellahi Consulting

Core Purpose of the Role

• The core purpose of this position is to accurately inspect vehicles and goods as required within the department.
• The role involves examining and assessing both the mechanical and cosmetic condition of passenger vehicles to ascertain the expenses needed for repairs.
• This information enables the client to recover these costs, and it also aids in accurately listing the vehicle for auction with its true value and condition.
• To excel in this job, you will need to have a high level of attention to detail and customer service.
• You will require the ability to build good relationships with customers and suppliers, acting professionally at all times.

Requirements

Academic Qualifications

Essential:

• Matric/N3
• Unendorsed driver’s license.

Work Experience

Essential:

• Previous mechanical experience.
• 2 years valuation experience.
• Experience within the Motor Industry (advantage) 

Knowledge

Essential:

• Read, write, and speak English.
• Understand traffic rules and regulations.
• Operation and understanding of smart devices (e.g., iPad, tablets, PCs, and phones).
• Inspect vehicles in accordance with company SOPs.
• Knowledge of the most efficient routes in and around the Gauteng area.

Skills

Essential:

• Must be able to operate and understand relevant measuring equipment.
• Must have knowledge/skills to identify defects in and on a vehicle and correctly note the fault that needs repair work.
• Must be able to apply correct interpretation of technical and cosmetic faults that fall outside of stipulated specifications of the manufacturer.
• Observe all safety and company rules.
• Good communication skills.
• Safety/security conscious.
• Adherence to time constraints and deadlines.

Personal Attributes

Essential:

• Professional appearance, dress appropriately, be clean and tidy, and wear protective gear where necessary.
• Courteous and a friendly disposition. Conduct oneself in a responsible and respectful manner as a representative of both DealersOnline and our Clients.
• Ability to build positive relationships and uphold a professional company image.

Essential Individual Competencies 

• Attention to Detail
• Customer Service Excellence
• Relationship Building
• Professionalism

Key Deliverables and Outputs

• Perform vehicle valuations as required by our corporate clients and transport operators.
• Submit all administration relating to the position in a timely manner.
• Manage risk by ensuring company assets are properly taken care of.
• Be flexible in working hours as the job dictates, to accommodate customer needs.
• Work in a service-oriented environment and provide exceptional service.
• Build strong supplier relationships; be able to manage yourself.