Patient Assessment and Marketing Nurse at Faircape Group

Duties include but is not limited to the following:

• Conduct comprehensive pre-admission screenings of all patients while in hospital to assess clinical suitability for admission to the facility.
• Evaluate the patient's general health and wellbeing, while clearly explaining the admissions and medical aid authorisation process to both patients and their families.
• Following each assessment, communicate findings and next steps to the relevant internal teams to facilitate a seamless admission process.
• Liaise daily with the MDT to confirm bed availability and the range of services required.
• Oversee and manage the full authorisation process, ensuring all approvals are obtained timeously and accurately.
• Accurately document and communicate any special patient requests on the internal system, including transfer preferences, dietary needs, or isolation protocols.
• Maintain a strong understanding of the referral pathway, and remain up to date on the status of authorisations and supporting documentation.
• Work closely with the marketing team to ensure all outreach efforts are aligned with shared goals and brand strategy.
• Develop and maintain a comprehensive marketing plan, outlining clear targets, strategies, and expected outcomes.
• Build and maintain strong relationships with specialists and physicians to drive continuous referrals and occupancy growth.
• Respond promptly to daily enquiries from the website and social media platforms, ensuring accurate and empathetic communication.
• Represent the Faircape Health brand at talks, promotions, and community events, actively contributing to brand awareness and trust

Requirements:

Qualifications:

• Qualified as a Registered Nurse and registered with SANC 
• Tertiary qualification in the fields of marketing /medical /administration advantageous

Experience:

• Proven experience in a similar role would be advantageous
• Previous marketing, administration and case management experience would be an advantageous 

Skills and Knowledge

• Excellent verbal and written communication skills to effectively convey the benefits of healthcare facilities and care options to potential patients and their families.
• Strong interpersonal abilities to build rapport with patients, families, specialists, physicians, and other healthcare professionals, fostering trust and collaboration.
• Marketing Acumen, must have an understanding of marketing principles and strategies to effectively promote healthcare facilities and services to target audiences.
• Good Problem-Solving skills, ability to identify challenges and implement creative solutions to enhance marketing efforts and overcome obstacles.
• Analytical Thinking: Capacity to analyse market trends, patient demographics, and competitor activities to inform marketing strategies and decision-making.
• Patient-Centred Approach, commitment to patient care and well-being, ensuring that marketing efforts prioritise the needs and preferences of patients and their families.
• Team Collaboration, willingness to collaborate with multidisciplinary teams, including sales, marketing, clinical staff, and administration, to achieve marketing objectives and enhance patient care.

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Two written references 
• Own reliable transport with a valid driver's license