Vacant Jobs at Faircape Group

Duties include but is not limited to the following:

• Conduct comprehensive pre-admission screenings of all patients while in hospital to assess clinical suitability for admission to the facility.
• Evaluate the patient's general health and wellbeing, while clearly explaining the admissions and medical aid authorisation process to both patients and their families.
• Following each assessment, communicate findings and next steps to the relevant internal teams to facilitate a seamless admission process.
• Liaise daily with the MDT to confirm bed availability and the range of services required.
• Oversee and manage the full authorisation process, ensuring all approvals are obtained timeously and accurately.
• Accurately document and communicate any special patient requests on the internal system, including transfer preferences, dietary needs, or isolation protocols.
• Maintain a strong understanding of the referral pathway, and remain up to date on the status of authorisations and supporting documentation.
• Work closely with the marketing team to ensure all outreach efforts are aligned with shared goals and brand strategy.
• Develop and maintain a comprehensive marketing plan, outlining clear targets, strategies, and expected outcomes.
• Build and maintain strong relationships with specialists and physicians to drive continuous referrals and occupancy growth.
• Respond promptly to daily enquiries from the website and social media platforms, ensuring accurate and empathetic communication.
• Represent the Faircape Health brand at talks, promotions, and community events, actively contributing to brand awareness and trust

Requirements:

Qualifications:

• Qualified as a Registered Nurse and registered with SANC 
• Tertiary qualification in the fields of marketing /medical /administration advantageous

Experience:

• Proven experience in a similar role would be advantageous
• Previous marketing, administration and case management experience would be an advantageous 

Skills and Knowledge

• Excellent verbal and written communication skills to effectively convey the benefits of healthcare facilities and care options to potential patients and their families.
• Strong interpersonal abilities to build rapport with patients, families, specialists, physicians, and other healthcare professionals, fostering trust and collaboration.
• Marketing Acumen, must have an understanding of marketing principles and strategies to effectively promote healthcare facilities and services to target audiences.
• Good Problem-Solving skills, ability to identify challenges and implement creative solutions to enhance marketing efforts and overcome obstacles.
• Analytical Thinking: Capacity to analyse market trends, patient demographics, and competitor activities to inform marketing strategies and decision-making.
• Patient-Centred Approach, commitment to patient care and well-being, ensuring that marketing efforts prioritise the needs and preferences of patients and their families.
• Team Collaboration, willingness to collaborate with multidisciplinary teams, including sales, marketing, clinical staff, and administration, to achieve marketing objectives and enhance patient care.

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Two written references 
• Own reliable transport with a valid driver's license 

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Key Responsibilities

Stock Control & Kitchen Operations

• Support daily kitchen operations with a strong focus on stock control and accuracy
• Conduct daily, weekly, and monthly stock counts (food, beverages, consumables, and equipment)
• Capture, reconcile, and report stock movements and variances
• Assist with procurement and ordering in line with company policies and budget controls
• Monitor portion control and wastage, reporting trends and recommending improvements
• Ensure correct food storage, temperature control, labelling, and stock rotation (FIFO)
• Assist with oversight of kitchen equipment and report maintenance requirements

Hygiene, Health & Compliance

• Support implementation and maintenance of HACCP and hygiene standards
• Perform routine hygiene inspections and corrective follow-ups
• Ensure compliance with Department of Health regulations and internal SOPs
• Participate in Health & Safety meetings and inspections
• Report and escalate incidents, hazards, or non-compliance immediately

Administration & Reporting

• Maintain accurate kitchen records, reports, and checklists
• Assist with asset tracking (equipment, crockery, utensils)
• Support audits and resolve discrepancies timeously
• Identify and suggest operational improvements to enhance efficiency and control

Minimum Requirements

Qualifications

• Matric
• Diploma or Certificate in Hospitality Management, Culinary Arts, or related field advantageous
• Food Safety / Hygiene Certification 

Experience & Knowledge

• Previous experience in a kitchen, catering, or food service environment
• Proven exposure to stock control, ordering, and inventory management
• Understanding of kitchen operations and food safety standards
• Basic Health & Safety knowledge
• Experience working with POS systems (advantageous)

Skills & Competencies

• Strong administrative and reporting ability
• Computer literate with working knowledge of Excel
• High attention to detail and accuracy
• Clear, professional communication skills
• Customer-focused and respectful interpersonal style
• Ability to work calmly under pressure and manage multiple priorities
• Comfortable interacting with elderly residents and multidisciplinary teams

Personal Attributes

• Well-groomed, professional, and reliable
• Organised, structured, and process-driven
• Team-oriented with a positive, accountable attitude
• Strong follow-through and problem-solving ability

Specific Requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Own reliable transport
• Two written references