Patient Registry Coordinator (BSc Graduate) at Pillangó Placements

• Make a meaningful contribution within a purpose-driven healthcare organisation committed to improving the lives of patients and communities. This role is ideal for someone who combines scientific understanding with strong coordination skills and a genuine passion for helping people.
• You will manage complex medical administration processes, support healthcare professionals, maintain accurate patient-related information and ensure effective communication between multiple stakeholders. This is an opportunity to use your biomedical knowledge and organisational skills in a role where accuracy, compassion and commitment truly matter.

Duties / Key Responsibilities
The following responsibilities are a summary of duties. A more detailed job description is available upon request after shortlisting.

• Coordinate patient-related cases and provide administrative support within a specialised healthcare environment.
• Manage records, documentation and information flow to ensure accuracy and compliance.
• Support healthcare professionals with required processes, documentation and follow-ups.
• Coordinate communication between patients, medical teams and external stakeholders.
• Maintain accurate information on internal systems and databases.
• Track progress, resolve queries and ensure timelines are managed effectively.
• Handle sensitive information with confidentiality and professionalism.
• Assist with process improvements, reporting and operational requirements.
• Build positive relationships with healthcare providers and community-focused stakeholders.

Requirements

• BSc degree in Biomedicine, Biomedical Sciences, Health Sciences, Life Sciences or a related discipline.
• 2+ years' work experience in a high-pressure environment.
• Experience of working with large database / CRM systems.
• Ability to work in line with POPI and with an understanding of donor and patient confidentiality.
• Willingness to travel on occasions for training and workshops, both nationally and internationally.
• Experience in a healthcare, medical administration, research or coordination environment would be advantageous.
• Strong understanding of medical terminology and scientific concepts.
• Experience working with databases, case management systems or similar platforms.
• Excellent attention to detail and ability to manage confidential information.
• Strong computer literacy, including Microsoft Office skills.
• Ability to manage multiple priorities in a fast-paced environment.

Education

• BSc degree in Biomedicine, Biomedical Sciences, Health Sciences, Life Sciences or another relevant scientific discipline.

Soft Skills

• Passionate about improving the lives of people and contributing to community-focused initiatives.
• Compassionate, patient-focused and comfortable working with sensitive situations.
• Strong communication and relationship-building skills.
• Highly organised with excellent attention to detail.
• Proactive, dependable and solutions-focused.
• Able to work independently while contributing positively within a team.