Payment Operations Associate at IG

Job Description

Who we are:

• Founded in 1974, we invented financial spread betting. Today, we’re the world’s No.1 spread betting and CFD provider, with offices in 16 countries and over 195,000 clients worldwide.
• Recognized as one of Britain’s top employers, our success comes from empowering our people to be brave, innovative and inspiring. Join us, and you’ll find a place to showcase your talents with the support of a collaborative team.

Where you’ll work:

• As part of our global team, you’ll work in a friendly and lively environment. Our comfortable, cutting-edge offices have everything you need to succeed:
•  Flexible work spaces and hot desks
•  Private quiet rooms
•  Breakout and refreshment areas
•  You will be based in our Johannesburg office, working in a team that is split across South Africa and the United Kingdom. 
•  Join IG Group, and you'll be joining the best in an always-moving industry. 

How you’ll progress:

• Your development is important to us.
• We work in a fast-paced project environment where change is constant, but you’ll always have support to get better at what you do – and be rewarded for hard work.
• If you’re up for the challenge, you’ll have opportunities to try new things and broaden your skills.

What you’ll get:

As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:

   Matched giving for your fundraising activity

•   Flexible working hours and work-from-home opportunities 
•   Performance-related bonuses 
•   Pension, insurance and medical plans 
•   Career-focused technical and leadership training 
•   Contribution to gym memberships and more 
•   A day off on your birthday  
•   Two days’ volunteering leave per year

Who you’ll be:

Experience in a payment processing environment is bonus but not essential.
We're looking for a self-motivated person with a strong attention to details and the ability to learn quickly.

You should have experience of:

•  Microsoft applications (particularly Excel)
•  Working in a client driven environment
•  Working well under pressure, meeting deadlines and manages their own workload through strong time management and prioritization skills

What you'll do:

The Payment Operations team facilitate client payments both to and from their trading account.  The role will involve fraud and money laundering checks to ensure we are complying with anti-money laundering regulations. You will be processing payments to and from client's account, dealing with queries from clients and other teams and assisting with other duties within the team. 

We offer a 24 hour service to clients, five days a week. You will join a that spans South Africa and UK, with an Australian team taking on the duties overnight.  Ideally we're looking for a candidate that can work into the early evening, to assist with cover US trading hours.