Payment Representative (Contract) at Old Mutual South Africa

Job Description

• Responsible for Handling Payment Transactions.
• Verifying information through supporting documents, invoices and outbound calls.
• Handling & maintaining financial data transactions.
• Awareness on various types of claims

• Overall responsibility of booking the payment transactions.

• Processing of accounts payable, accounts receivable, invoices, cheques, wire transfers.

• Completing and verifying standard transactions to ensure timely payments are met.

• Verifying the payment amount booked by FNOL / Back Office or Assessing team with the supporting invoices.

• Seeking clarification through client calls, emails and internal assessing teams.

• Obtaining documents for accurate information in a timely manner in terms of payment requests.

• Seeking appropriate required approvals before processing transactions.

• Demonstrating strong work ethics as representatives of the Organization.

• Providing quality service to both internal and external customers.

• Ensuring that an excellent standard of service and a high level of customer satisfaction are maintained.

• Co-ordinating the handling & channelizing of difficult and/or unusual situations in payment processing.

• Closing of claim post verification that no further action required on case.

Job Requirements

• Matric/Grade12

• 1 year required in financial service industry (banking or insurance).

• Preference with experience in short term claims account payable roles