Payroll Administrator at DHL Supply Chain

Key Tasks

• Create new employee profiles on Payspace.
• Update employee details (salary changes, allowances, deductions, and banking details) according to the payroll schedule.
• Process terminations, suspensions, and maternity leave accurately.
• Ensure leave balances and payouts are correctly reflected in payroll.
• Capture overtime imported from Smart Time and manually upload overtime sheets into the payroll system.
• Apply increases and benefits for bargaining unit employees in line with the Main Collective Agreement.
• Calculate and deduct statutory contributions (PAYE, UIF, SDL).
• Generate payroll reports for management and finance, including the Comp Cost File.
• Issue payslips accurately and on time.
• Generate and upload bank files for salary payments.
• Respond to payroll queries promptly and professionally.
• Maintain accurate payroll records and ensure proper filing of all documentation.
• Maintain effective communication with all benefit providers.
• Reconcile and process payments to medical aids, provident funds, unions, funeral schemes, and other benefit providers.
• Assist with internal and external audits.
• Provide payslips and tax certificates (IRP5) as required.
• Prepare, distribute, and file Certificates of Service, Income Statements (Salary Schedules), and UI19 forms for terminated employees.
• Implement fraud prevention measures and maintain strict confidentiality.
• Ensure adherence to labour laws, tax regulations, and company policies.
• Distribute IRP5 certificates upon request.

Measurement Criteria / KPIs

• Achieve 100% error free payroll processing for each payroll cycle.
• Complete all payroll actions within agreed timelines and deadlines.
• Maintain zero non compliance findings during audits.
• Process all third party payments accurately and within required timeframes.
• Ensure all exit documentation is completed immediately after payroll for the period has been finalised.
• Resolve payroll queries within 48 hours, dependent on receipt of information from branches and approval to process EFTs.

Qualifications & Experience

Education:

• Matric.
• Diploma/Certificate in Payroll Administration.

Experience:

• Strong knowledge of National Bargaining Councils. 
• Proficient in BCEA, PAYE, UIF Acts, and related legislation. 
• Minimum of 3 years’ experience in a salaries or payroll environment. 
• Ability to work effectively in a physically demanding environment. 
• Computer literate, with proficiency in MS Office. 
• Ability to use own initiative and work independently.