Jobs at DHL Supply Chain

Key Responsibilities

FP&A: 

• Develop, implement, and manage financial models to forecast business performance.
• Analyse variances between actual and budgeted results, providing insights and recommendations.

Budgeting & Forecasting: 

• Lead the annual budgeting process for the Africa business ensuring alignment with overall business objectives.
•  Collaborate with operational teams to gather inputs and ensure accuracy in budget submissions.

Reporting: 

• Prepare and present financial reports and dashboards to senior management, the Africa executive team and various stakeholders, highlighting KPIs.
• Provide ad‑hoc financial analysis to support strategic initiatives and operational improvements.

Strategy and Innovation: 

• Support strategic projects aimed at enhancing business efficiency through innovative ideas.
• Evaluate potential investments and cost‑saving initiatives.

Team Management: 

• Oversee performance management for the FP&A team.
• Review and analyse work performed by the OTC, PTP and RTR towers including Accenture and the Accounting Hub.
• Oversee the indirect Function budget and variances.
• Assist the team with internal/external audit, balance sheet reviews (regional & global), treasury requirements (Banking, Supplier financing, equity requirement, etc.), and tax and statutory compliance.
• Responsible for Finance system changes and projects.

Qualifications & Experience

Education:

• CA(SA) is essential.
• Continuous professional development.

Experience:

• Experience in supply chain management.
• Strong relationship management and cultural appreciation.
• Ability to drive impact and influence stakeholders.
• Strong analytical and problem-solving skills.
• Proficiency in financial modelling and data analysis tools (e.g., Excel, ERP systems).
• Strong negotiation skills.
• Acquisition appraisal and management experience.
• Team development and leadership capability.
• Broad commercial acumen, including general management experience.
• Expertise in strategic planning approaches and strategy determination.
• Proven track record of strong P&L understanding.
• Ability to work collaboratively across functions and influence stakeholders.
• Excellent communication and presentation skills.
• Effective management in diverse geographic and multicultural environments

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Key Tasks

• Design and maintain Power BI dashboards and data models for inbound, outbound, replenishment, inventory control, cycle counting, and labour performance. 
• Develop KPI definitions, calculation logic, and data lineage for a single source of truth across sites. 
• Perform root-cause analysis on short/mis-picks, wave delays, congestion, and queue bottlenecks; recommend process changes. 
• Extract and transform data from Manhattan WMOS / Manhattan Active WMS (including order streaming, allocation, replenishment, carbonisation, slotting, RF flows). 
• Implement reliable ELT/ETL from WMS and adjacent systems (TOMS/TMS/Other sources) into the data warehouse/lake with robust error handling and reconciliation. 
• Define and monitor data quality rules (completeness, validity, consistency); maintain a data dictionary and steward reference/master data. 
• Partner with Operations, Site Leads, Solutions Design, Engineering, and Finance to prioritize analytics use cases and land insights into SOPs. 
• Support UAT, go-live, and hyper care for analytics components; align with ITIL incident/problem/change processes. 
• Coach super users; drive adoption and ensure role-based access controls and compliance (e.g., POPIA). 
• Adhere to company Information Security policies, POPIA, and role-based access controls. 
• Ensure KPI and data lineage documentation is complete and audit ready.

Measurement Criteria / KPIs

• Pick accuracy ≥ 99.8%; inventory accuracy ≥ 99.9%. 
• Order cycle time reduced by ≥ 10% at targeted sites. 
• Data quality score ≥ 98% on critical WMS data elements. 
• Standard dashboards deployed at 100% of target sites with ≥ 85% monthly active usage. 
• BAU data load success rate ≥ 99.5%; P1 incident TRT ≤ 4 hours.

Qualifications & Experience

Education:

• Bachelor’s degree in Supply Chain, Industrial Engineering, Information Systems, or a related field (or equivalent experience). 
• Proficiency in SQL (Oracle preferred), Power BI (DAX, M), and dimensional data modelling. 
• Certifications in Lean/Six Sigma (Yellow/Green Belt) and ITIL Foundation.

Experience:

• 4–6+ years of warehouse/WMS analytics experience, with ≥3 years hands-on experience in Manhattan WMS (WMOS or Active). 
• Experience with Manhattan SCI, Labor Management (LMS), DOM, Slotting, or Yard modules. 
• Experience with Azure (ADF, Synapse/SQL, Databricks), Python for analytics, and Git/GitFlow. 
• Strong understanding of DC processes, including receiving, picking, packing, shipping, inventory control, and RF workflows. 
• Experience with waving strategies, picking methods (cluster, batch, zone), replenishment, and cartonisation. 
• Skilled in building incremental data pipelines (CDC/timestamped loads), orchestration, and error handling. 
• Knowledge of data governance, KPI auditability, and role-based security (RLS) in Power BI.
   

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Key Tasks

• Create new employee profiles on Payspace.
• Update employee details (salary changes, allowances, deductions, and banking details) according to the payroll schedule.
• Process terminations, suspensions, and maternity leave accurately.
• Ensure leave balances and payouts are correctly reflected in payroll.
• Capture overtime imported from Smart Time and manually upload overtime sheets into the payroll system.
• Apply increases and benefits for bargaining unit employees in line with the Main Collective Agreement.
• Calculate and deduct statutory contributions (PAYE, UIF, SDL).
• Generate payroll reports for management and finance, including the Comp Cost File.
• Issue payslips accurately and on time.
• Generate and upload bank files for salary payments.
• Respond to payroll queries promptly and professionally.
• Maintain accurate payroll records and ensure proper filing of all documentation.
• Maintain effective communication with all benefit providers.
• Reconcile and process payments to medical aids, provident funds, unions, funeral schemes, and other benefit providers.
• Assist with internal and external audits.
• Provide payslips and tax certificates (IRP5) as required.
• Prepare, distribute, and file Certificates of Service, Income Statements (Salary Schedules), and UI19 forms for terminated employees.
• Implement fraud prevention measures and maintain strict confidentiality.
• Ensure adherence to labour laws, tax regulations, and company policies.
• Distribute IRP5 certificates upon request.

Measurement Criteria / KPIs

• Achieve 100% error free payroll processing for each payroll cycle.
• Complete all payroll actions within agreed timelines and deadlines.
• Maintain zero non compliance findings during audits.
• Process all third party payments accurately and within required timeframes.
• Ensure all exit documentation is completed immediately after payroll for the period has been finalised.
• Resolve payroll queries within 48 hours, dependent on receipt of information from branches and approval to process EFTs.

Qualifications & Experience

Education:

• Matric.
• Diploma/Certificate in Payroll Administration.

Experience:

• Strong knowledge of National Bargaining Councils. 
• Proficient in BCEA, PAYE, UIF Acts, and related legislation. 
• Minimum of 3 years’ experience in a salaries or payroll environment. 
• Ability to work effectively in a physically demanding environment. 
• Computer literate, with proficiency in MS Office. 
• Ability to use own initiative and work independently.