Payroll Supervisor at Quest Staffing Solutions

About the job
Job Summary:

• We are seeking a detail-oriented and experienced Payroll Supervisor to oversee payroll operations, ensuring accurate and timely processing of employee salaries, deductions, and benefits. The ideal candidate will have a strong understanding of payroll laws, tax regulations, and compliance requirements. They will lead a payroll team, collaborate with HR and Finance, and implement process improvements to enhance efficiency.

Key Responsibilities:

Payroll Processing & Compliance

• Supervise and manage the end-to-end payroll process, ensuring accuracy and compliance with local labor laws and company policies.
• Verify employee work hours, overtime, bonuses, and deductions before processing payroll.
• Ensure payroll taxes, social security contributions, and other deductions are correctly calculated and submitted on time.
• Prepare and submit government-mandated payroll reports.

Employee Support & Issue Resolution

• Address payroll discrepancies and resolve employee payroll concerns in a timely manner.
• Assist employees with payroll-related inquiries, including tax deductions, salary adjustments, and benefits.
• Ensure proper handling of payroll adjustments for new hires, promotions, terminations, and other employment changes.

Process Improvement & Systems Management

• Maintain and update payroll software, ensuring accurate recordkeeping.
• Recommend and implement improvements in payroll processes and systems for increased efficiency.
• Ensure payroll records are maintained securely and comply with data protection laws.

Team Leadership & Collaboration

• Supervise and train payroll staff, ensuring high standards of accuracy and efficiency.
• Work closely with HR and Finance teams to align payroll with company policies and budgeting requirements.
• Conduct performance reviews and provide guidance to the payroll team.

Qualifications & Requirements:

• Financial / Payroll Diploma or Certificate advantageous
• Fluent in English

Experience & Skills:

• Minimum of 5 years’ experience in a payroll supervisory role in a medium to large organization
• Telecoms experience an advantage
• Advanced knowledge of Excel
• Payroll Processing Skills
• Financial systems skills – Payroll Systems, Oracle and any other related ERP, etc.
• Communication skills and interpersonal skills
• Strong leadership and communication skills.

Preferred Skills:

• Experience with [specific payroll software, e.g., ADP, Workday, SAP].
• Certification in payroll processing (e.g., Certified Payroll Professional - CPP) is a plus.
• Experience in [industry-specific payroll processing, e.g., healthcare, retail, manufacturing].
• Collaboration (Formal and Informal Relationships)

Responsibility towards:

• Direct Reports

Key stakeholders:

• Core Delivery Team - HR Team, Finance Operations
• Finance Operations - Financial GL Reporting Team
• Financial Planning & Analysis - Management Reporting
• Senior Leaders – AP Manager, Head of Finance Operations, General Manager: Finance Operations/Shared Services
• Group and other THE CLIENT Business Unit Stakeholders – THE CLIENT Executives, THE CLIENT Group