Payroll Support Administrator (T&A) at Hollywoodbets

Responsibilities

• We have an amazing opportunity for a Payroll Support Administrator (TA). Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for providing support and administration to ensure all engagements, movements and terminations with applicable documents are integrated correctly between Payroll systems.
• The ideal incumbent will be required to deal with external and internal customer queries and will be responsible for maintaining confidentiality of all payroll information.

You Bring:

• Computer literate.
• MS Office experience.
• Administration experience.

A Bonus To Have:

• Payroll training courses.
• Payroll/ HR experience

What You’ll Do For The Brand:

Integration Support:

• Support Payroll Specialist with investigating and resolving queries and errors. Ensuring that all resolutions and changes are supported by approved and correct documentation.
• Daily Managing of data relating to new engagements, terminations and movement notifications.
• Identifying trends with the types of errors and number of errors per company. 
• Communicate errors in data to relevant stakeholders for timeous resolution. 

Data Support:

• Support Payroll Specialist (Projects and Reporting) with data match queries and resolution. Ensuring that all resolutions and changes are supported by approved and correct documentation. 
• Manual intervention on updating of master data where required.
• Monthly data clean ups to be completed accurately and timeously through data comparisons and daily tasks.
• Data related system administration and configuration as required.

Project support:

• Responsible for department projects as when required.

System Integration Support:

• Ensuring all integration errors are timeously fixed by liaising with IT & external System providers.
• All integration errors, quality issues or deadlines not met are logged onto the Payroll Improvement Log on MS Teams and to follow through with resolution. 

Customer experience

• Apply the internal customer experience payroll training when dealing with your internal customers.

Support Queries

• All internal & External customer queries need to be resolved within the service level agreements.
• Attend to all queries relating to new engagements, terminations, movement, data variances and general support queries.

General:

• Adhere to all Payroll deadlines daily/weekly and monthly basis.
• General admin duties as required.
• General, statistical & Analytical reporting as when required.
• Keep abreast of all changes within the Payroll department. 
• Stay current with software functionality changes.
• Additional Adhoc functions may be required.
• Confidentiality of all Payroll information is to be maintained. 
• Live and apply the Hollywood Group values. 

What You’ll Bring To The Team:

• Portray strong interpersonal and communication skills.
• Demonstrate a strong sense of accountability.
• Be results driven.
• Demonstrate great attention to detail and good time management skills. 

Apply Before 03/23/2026